Saturday, October 31, 2020

Absolute value

It’s time for the annual window painting competition in my little town. Store owners allow kids to have a 2 foot by 4 foot piece of window to paint a scary/funny/punny Halloween billboard, and the winners get a certificate.

And every year, parents not only help, they often take over and do all the work.

The thing is: Not one of these entries, ever, has been the best in the world. None has been perfect or even worthy of hanging in a gallery. It’s not a worldwide absolute competition. It’s relative.

Relative to what you’re capable of.

You’re not running the race against everyone else. More often than not, you’re simply running it against yourself.

[And as long as we’re thinking about the Grateful Pumpkin and seasonal reasons to be thankful, a reminder that in the US, Thanksgiving is in three weeks. The annual Thanksgiving Reader is available for free download and easy at-home printing. Designed by Alex Peck, he and I are offering it to families so that we can create a new tradition. This year more than ever, even if it’s by Zoom.]

Don’t eat cheap chocolate!

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/638015980/0/sethsblog~Absolute-value/

Friday, October 30, 2020

Google reveals a new Windows zero-day bug it says is under active attack

Google has dropped details of a previously undisclosed vulnerability in Windows, which it says hackers are actively exploiting. As a result, Google gave Microsoft just a week to fix the vulnerability. That deadline came and went, and Google published details of the vulnerability this afternoon.

The vulnerability has no name but is labeled CVE-2020-17087, and affects at least Windows 7 and Windows 10.

Google’s Project Zero, the elite group of security bug hunters which made the discovery, said the bug allows an attacker to escalate their level of user access in Windows. Attackers are using the Windows vulnerability in conjunction with a separate bug in Chrome, which Google disclosed and fixed last week. This new bug allows an attacker to escape Chrome’s sandbox, normally isolated from other apps, and run malware on the operating system.

In a tweet, Project Zero’s technical lead Ben Hawkes said Microsoft plans to issue a patch on November 10.

Microsoft didn’t independently confirm this date when asked, but said in a statement: “Microsoft has a customer commitment to investigate reported security issues and update impacted devices to protect customers. While we work to meet all researchers’ deadlines for disclosures, including short-term deadlines like in this scenario, developing a security update is a balance between timeliness and quality, and our ultimate goal is to help ensure maximum customer protection with minimal customer disruption.”

But it’s unclear who the attackers are or their motives. Google’s director of threat intelligence Shane Huntley said that the attacks were “targeted” and not related to the U.S. election.

A Microsoft spokesperson also added that the reported attack is “very limited and targeted in nature, and we have seen no evidence to indicate widespread usage.”

It’s the latest in a list of major flaws affecting Windows this year. Microsoft said in January that the National Security Agency helped find a cryptographic bug in Windows 10, though there was no evidence of exploitation. But in June and September, Homeland Security issued alerts over two “critical” Windows bugs — one which had the ability to spread across the internet, and the other could have gained complete access to an entire Windows network.

Updated with comment from Microsoft.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/30/google-microsoft-windows-bug-attack/

Q3 earnings find Apple and Google looking to the future for hardware rebounds

“5G is a once-in-a-decade kind of opportunity,” Tim Cook told the media during the Q&A portion of Apple’s Q3 earnings call. “And we could not be more excited to hit the market exactly when we did.”

The truth of the matter is its timing was a mixed bag. Apple was, by some accounts, late to 5G. By the time the company finally announced that it was adding the technology across its lineup of iPhone 12 variants, much of its competition had already beat the company to the punch. Of course, that’s not a huge surprise. Apple’s strategy is rarely a rush to be first.

5G networks are only really starting to come into their own now. Even today, there are still wide swaths of users who will have to default to an LTE connection the majority of the time they use their handsets. The arrival of 5G on the iPhone was really as much about future-proofing this year’s models as anything. Consumers are holding onto phones longer, and in the three or four years before it’s time for another upgrade, the 5G maps will look very different.

Clearly, the new iPhone didn’t hit the market exactly when Apple had hoped; the pandemic saw to that. Manufacturing bottlenecks in Asia delayed the iPhone 12’s launch by a month. That’s going to have an impact on the bottom line of your quarterly earnings. The company saw a 20% drop for the quarter, year-over-year. That’s hugely significant, causing the company’s stock to drop more than 4% in extended trading.

Apple’s diverse portfolio helped curb some of those revenue slides. While the pandemic has generally had a profound impact on consumer spending on “non-essentials,” changing where and how we work has helped bolster Mac and iPad sales, which were up 28% and 46%, respectively, year-over-year. It wasn’t enough to completely stop the iPhone stumble, but it certainly brings the importance of a diverse hardware portfolio into sharp relief.

China was a big issue for the company this time around — and the lack of a new, 5G-enabled iPhone was a big contributor. In greater China (including Taiwan and Hong Kong), the company saw a 28% drop in sales. There are a number of reasons to be hopeful about iPhone sales in Q4, however.

As I noted this morning, smartphone shipments were down almost across the board in China for Q3, per new figures from Canalys. Much of that can be chalked up to Huawei’s ongoing issues with the U.S. government. Long the dominant manufacturer in mainland China, the company has been hamstrung by, among other things, a ban on access to Android and other U.S.-made technologies. Apple’s numbers remained relatively steady compared to the competition and Huawei’s issues could present a big hole in the market. With 5G on its side, this next quarter could prove a banner year for the company.



from Amazon – TechCrunch https://techcrunch.com/2020/10/30/q3-earnings-find-apple-and-google-looking-to-the-future-for-hardware-rebounds/

Cloud infrastructure revenue grows 33% this quarter to almost $33B

The cloud infrastructure market kept growing at a brisk pace last quarter, as the pandemic continued to push more companies to the cloud with offices shut down in much of the world. This week the big three — Amazon, Microsoft and Google — all reported their numbers and as expected the news was good with Synergy Research reporting revenue growth of 33% year over year, up to almost $33 billion for the quarter.

Still, John Dinsdale, chief analyst at Synergy was a bit taken aback that the market continued to grow as much as it did. “While we were fully expecting continued strong growth in the market, the scale of the growth in Q3 was a little surprising,” he said in a statement.

He added, “Total revenues were up by $2.5 billion from the previous quarter causing the year-on-year growth rate to nudge upwards, which is unusual for such a large market. It is quite clear that COVID-19 has provided an added boost to a market that was already developing rapidly.”

Per usual Amazon led the way with $11.6 billion in revenue, up from $10.8 billion last quarter. That’s up 29% year over year. Amazon continues to exhibit slowing growth in the cloud market, but because of its market share lead of 33%, a rate that has held fairly steady for some time, the growth is less important than the eye-popping revenue it continues to generate, almost double its closest rival Microsoft.

Speaking of Microsoft, Azure revenue was up 48% year over year, also slowing some, but good enough for a strong second place with 18% market share. Using Synergy’s total quarterly number of $33 billion, Microsoft came in at $5.9 billion in revenue for the quarter, up from $5.2 billion last quarter.

Finally Google announced cloud revenue of $3.4 billion, but that number includes all of its cloud revenue including G Suite and other software. Synergy reported that this was good for 9% or $2.98 billion, up from $2.7 billion last quarter, good for third place.

Alibaba and IBM were tied for fourth with 5% or around $1.65 billion each.

It’s worth noting that Canalys had similar numbers to Synergy with growth of 33% to $36.5 billion. They had the same market order with slightly different numbers with Amazon at 32%, Microsoft at 19% and Google at 7% and Alibaba in 4th place at 6%.

Canalys sees continued growth ahead, especially as hybrid cloud begins to merge with newer technologies like 5G and edge computing. “All three [providers] are collaborating with mobile operators to deploy their cloud stacks at the edge in the operators’ data centers. These are part of holistic initiatives to profit from 5G services among business customers, as well as transform the mobile operators’ IT infrastructure,” Canalysis analyst Blake Murray said in a statement.

While the pure growth continues to move steadily downward over time, this is expected in a market that’s maturing like cloud infrastructure, but as companies continue to shift workloads more rapidly to the cloud during the pandemic, and find new use cases like 5G and edge computing, the market could continue to generate substantial revenue well into the future.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/30/cloud-infrastructure-revenue-grows-33-this-quarter-to-almost-33b/

Cloud infrastructure revenue grows 33% this quarter to almost $33B

The cloud infrastructure market kept growing at a brisk pace last quarter, as the pandemic continued to push more companies to the cloud with offices shut down in much of the world. This week the big three — Amazon, Microsoft and Google — all reported their numbers and as expected the news was good with Synergy Research reporting revenue growth of 33% year over year, up to almost $33 billion for the quarter.

Still, John Dinsdale, chief analyst at Synergy was a bit taken aback that the market continued to grow as much as it did. “While we were fully expecting continued strong growth in the market, the scale of the growth in Q3 was a little surprising,” he said in a statement.

He added, “Total revenues were up by $2.5 billion from the previous quarter causing the year-on-year growth rate to nudge upwards, which is unusual for such a large market. It is quite clear that COVID-19 has provided an added boost to a market that was already developing rapidly.”

Per usual Amazon led the way with $11.6 billion in revenue, up from $10.8 billion last quarter. That’s up 29% year over year. Amazon continues to exhibit slowing growth in the cloud market, but because of its market share lead of 33%, a rate that has held fairly steady for some time, the growth is less important than the eye-popping revenue it continues to generate, almost double its closest rival Microsoft.

Speaking of Microsoft, Azure revenue was up 48% year over year, also slowing some, but good enough for a strong second place with 18% market share. Using Synergy’s total quarterly number of $33 billion, Microsoft came in at $5.9 billion in revenue for the quarter, up from $5.2 billion last quarter.

Finally Google announced cloud revenue of $3.4 billion, but that number includes all of its cloud revenue including G Suite and other software. Synergy reported that this was good for 9% or $2.98 billion, up from $2.7 billion last quarter, good for third place.

Alibaba and IBM were tied for fourth with 5% or around $1.65 billion each.

It’s worth noting that Canalys had similar numbers to Synergy with growth of 33% to $36.5 billion. They had the same market order with slightly different numbers with Amazon at 32%, Microsoft at 19% and Google at 7% and Alibaba in 4th place at 6%.

Canalys sees continued growth ahead, especially as hybrid cloud begins to merge with newer technologies like 5G and edge computing. “All three [providers] are collaborating with mobile operators to deploy their cloud stacks at the edge in the operators’ data centers. These are part of holistic initiatives to profit from 5G services among business customers, as well as transform the mobile operators’ IT infrastructure,” Canalysis analyst Blake Murray said in a statement.

While the pure growth continues to move steadily downward over time, this is expected in a market that’s maturing like cloud infrastructure, but as companies continue to shift workloads more rapidly to the cloud during the pandemic, and find new use cases like 5G and edge computing, the market could continue to generate substantial revenue well into the future.



from Amazon – TechCrunch https://techcrunch.com/2020/10/30/cloud-infrastructure-revenue-grows-33-this-quarter-to-almost-33b/

A/B/C and the problem with skipping a step

Striving to be asleep is a difficult leap. On the other hand, committing to lying still is do-able. Lying still makes it more likely you’ll get to the next step.

Hoping to grow your business by word of mouth by willing your customers to talk about you isn’t nearly as productive as making something worth talking about.

Skipping a step is frustrating and usually futile.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/637932086/0/sethsblog~ABC-and-the-problem-with-skipping-a-step/

Thursday, October 29, 2020

Amazon pegs COVID-19 costs at an estimated $4 billion next quarter

Amazon expects to incur $4 billion in COVID-related costs next quarter, an estimate that provides a bellwether for other businesses, large and small, trying to stay operational and control expenses amid the pandemic.

The upshot: Amazon is planning for COVID to remain an unwelcome companion through the end of the year with costs higher than the previous quarter.

The company said Thursday in its third-quarter earnings call that it logged $7.5 billion in COVID-related costs since the disease took root earlier this year. Amazon previously said its COVID costs were about $600 million in the first quarter and more than $4 billion in the second. The company’s COVID costs in the third quarter were about $2.5 billion, CFO Brian Olsavsky told an analyst during an earnings call. While Amazon was able to lower its costs in the third quarter due to efficiencies that number is on rise for next quarter.

Olsavsky said the majority of the increase in costs is due to the expansion of its operations. Amazon has hired 100,000 new workers in October.

COVID-19 along with other uncertainties related to the economy, holiday sales and even weather patterns weighed on its guidance for operating income in the fourth quarter. Amazon provided a wide-ranging guidance of between $1 billion and $4.5 billion in operating income in the fourth quarter compared with $3.9 billion in the same period last year.  This guidance assumes about $4 billion of costs related to COVID-19.

But what is most telling is that even after providing a lengthy list of possible uncertainties in the fourth quarter, Olsavsky noted that COVID still trumps them all.

“So there’s a whole host of issues that generally come to bear in Q4,” Olsavsky said. “I think the fact that COVID is dwarfing all of those is causing us a lot of uncertainty on our top line range.”

Olsavsky said costs were related to productivity losses caused by changing how it operates as well as expenses related to personal protective equipment and other upfront costs.

“The largest portion of these costs relate to continuing productivity headwinds in our facilities, including process revisions to allow for social distancing and incremental costs to ramp up new facilities, and the large influx of new employees hired to support strong customer demand also includes investments in PPE for employees and enhanced cleaning of our facilities,” Olsavsky said during Thursday’s earnings call.

Amazon said Thursday it also continues to ramp up its in-house COVID-19 testing program with capacity reaching 50,000 tests a day across 650 sites by November.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/amazon-pegs-covid-19-costs-at-an-estimated-4-billion-next-quarter/

Spotify hits 320 million monthly active users

In its latest quarterly financial report, Spotify announced that it had crossed 320 million active monthly users. That marks a 29% growth for the quarter, coming on the heels of what seems to be a rather successful launch into the Russian market. Of that number, it now counts 144 million paid users — a 27% jump.

Spotify continues to be the largest music streaming service globally by a rather wide margin. Apple comes in at number two, with around 60 million paid subscribers, as of last year. Amazon Music, meanwhile, is not too far behind at 55 million — though the company doesn’t break out paid subscriber figures (Apple’s is premium only, following a three-month free trial).

In spite of solid growth, Spotify reported a quarterly loss of around $118 million — a big shift since making a quarterly profit in Q3. Among the key drivers the company cited are its on-going decision to offer discounted plans in order to attract new users to the service.

“We can grow that by either adding more users or raising the price of existing users,” the company said on this morning’s call. “We still think there are billions more to go after in this ecosystem, and we’re going to invest in better tools. That will increase the engagement, and if that increases the engagement, it increases our ability to monetize them as well.”

The company has, of course, been spending money like crazy in a bid to become a leader in podcasting content. The past two years have found it spending hundreds of millions of dollars to purchase technology and content companies, including Gimlet, Anchor, Parcast and sports media giant, the Ringer. It noted in this morning’s call that the recent purchase of the Joe Rogan Experience has quickly become its most popular podcast in all of its English-speaking markets.

Spotify says the show has “outperform[ed] our audience expectations. We look forward to the start of our exclusivity period for this podcast by the end of this year.” Rogan’s show created a storm of controversy almost immediately. Just this week, an appearance by de-platformed conspiracy theorist Alex Jones reignited a number of these issues. The company did not respond to our request for comment yesterday.

Nor did it respond to a recent call to increase pay and transparency for musicians — an increasingly important issue as the COVID-19 pandemic has made it all but impossible to make a living on live shows.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/spotify-hits-320-million-monthly-active-users/

Spotify hits 320 million monthly active users

In its latest quarterly financial report, Spotify announced that it had crossed 320 million active monthly users. That marks a 29% growth for the quarter, coming on the heels of what seems to be a rather successful launch into the Russian market. Of that number, it now counts 144 million paid users — a 27% jump.

Spotify continues to be the largest music streaming service globally by a rather wide margin. Apple comes in at number two, with around 60 million paid subscribers, as of last year. Amazon Music, meanwhile, is not too far behind at 55 million — though the company doesn’t break out paid subscriber figures (Apple’s is premium only, following a three-month free trial).

In spite of solid growth, Spotify reported a quarterly loss of around $118 million — a big shift since making a quarterly profit in Q3. Among the key drivers the company cited are its on-going decision to offer discounted plans in order to attract new users to the service.

“We can grow that by either adding more users or raising the price of existing users,” the company said on this morning’s call. “We still think there are billions more to go after in this ecosystem, and we’re going to invest in better tools. That will increase the engagement, and if that increases the engagement, it increases our ability to monetize them as well.”

The company has, of course, been spending money like crazy in a bid to become a leader in podcasting content. The past two years have found it spending hundreds of millions of dollars to purchase technology and content companies, including Gimlet, Anchor, Parcast and sports media giant, the Ringer. It noted in this morning’s call that the recent purchase of the Joe Rogan Experience has quickly become its most popular podcast in all of its English-speaking markets.

Spotify says the show has “outperform[ed] our audience expectations. We look forward to the start of our exclusivity period for this podcast by the end of this year.” Rogan’s show created a storm of controversy almost immediately. Just this week, an appearance by de-platformed conspiracy theorist Alex Jones reignited a number of these issues. The company did not respond to our request for comment yesterday.

Nor did it respond to a recent call to increase pay and transparency for musicians — an increasingly important issue as the COVID-19 pandemic has made it all but impossible to make a living on live shows.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/spotify-hits-320-million-monthly-active-users/

Amazon crushes Q3 expectations, but AWS growth slowed to 29%

Amazon has continued to reap the rewards of a society increasingly dependent on ecommerce — a trend further fueled by the COVID-19 pandemic. The company crushed analyst expectations Thursday, reporting net income of $6.3 billion in the third quarter, or $12.37 per diluted share, compared with $2.1 billion in net income, or $4.23 per diluted share in the same quarter last year. 

The company brought in a total of $96.15 billion in revenue, a 37.4% increase from the $69.98 billion it generated in the same period last year. 

Analysts polled by Yahoo expected earnings per share of $7.41 on average, up from $4.23 last year. Analysts expected revenue of $92.7 billion, up from $69.98 billion in the same year-ago period. 

While the third-quarter numbers beat expectations, the picture wasn’t all unicorns and rainbows. The company’s cloud-computing service AWS saw growth slow in the third quarter. AWS generated $11.6 billion in sales, a 29% YoY sales growth. That sounds dandy, but it’s actually smaller than the 35% YoY sales growth the segment experienced in the third quarter of 2019.

The financials released Thursday also showed growth from the second period of this year, which was considered at the time a “killer quarter” by just about every measure. Revenue grew 8% and net income popped 21% from the second quarter, figures that suggest that consumers have yet to reach their limit for commerce delivered to their doorsteps.  

Meanwhile, Amazon reported that its operating cash flow increased 56% to $55.3 billion for the trailing 12 months compared to $35.3 billion for the trailing period ended September 30, 2019. Free cash flow (operating cash flow less capital expenditures) also rose to $29.5 billion in the third quarter compared with $23.5 billion in the trailing period ended September 30, 2019. 

Looking ahead, Amazon is bullish on sales, but notes costs related to COVID-19 might affect operating income. The company said it expects sales to grow between 28% and 38% in the fourth quarter compared to the same period in 2019, which would bump that figure to between $112 billion and $121 billion.

Amazon said it expects operating income to be between $1 billion and $4.5 billion, compared with $3.9 billion in fourth quarter 2019. This guidance assumes approximately $4 billion of costs related to COVID-19.

 



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/amazon-crushes-q3-expectations-but-aws-growth-slowed-to-29/

India’s WareIQ raises $1.65M for its Amazon-like delivery platform for sellers

Despite e-commerce firms Amazon and Walmart and others pouring billions of dollars in India, offline retail still commands more than 95% of all sales in the world’s second largest internet market.

The giants have acknowledged the strong hold neighborhood stores (mom and pop shops) have in the country, and in recent quarters scrambled for ways to work with them. Mukesh Ambani, India’s richest man, has made the dynamics more interesting in the past year as he works to help these neighborhood stores sell online.

But the market opportunity is still too large, and there are many aspects of the old retail business that could use some tech. That’s the bet WareIQ, a Bangalore-headquartered, Y Combinator-backed startup is making. And it has just raised a $1.65 million Seed financing round from YC, FundersClub, Pioneer Fund, Soma Capital, Emles Venture Advisors, and founders of Flexport.

The one-year-old startup operates a platform to leverage the warehouses across the country. It has built a management system for these warehouses, most of which largely engage in offline business-to-business commerce and have had little to no prior e-commerce exposure.

“We connect these warehouses across India to our platform and utilize their infrastructure for e-commerce order processing,” said Harsh Vaidya, co-founder and chief executive of WareIQ, in an interview with TechCrunch. The company offers this as a service to retail businesses.

Who are these businesses? Third-party sellers, some of whom sell to Amazon and Flipkart and use WareIQ to speed up their delivery, e-commerce firms such as fashion e-tailer Nykaa, social commerce platforms such as Meesho as well as neighborhood stores, and social media influencers.

Any online store, for instance, can send its products to WareIQ, which has integrations with several popular e-commerce platforms and marketplaces. It works with courier partners to move items from one warehouse to another to offer the fastest delivery, explained Vaidya.

The infrastructure stitched together by WareIQ also enables an online seller to set up their own store and engage with customers directly, thereby saving fees they would have paid to Amazon and other established e-commerce players.

“The sellers were not able do this on their own before because it required them to talk directly to warehousing companies that maintain their own rigid contracts, and high-security deposits, and they still needed to work with multiple technology providers to complete the tech-stack,” he said. WareIQ also offers these sellers last-mile delivery, cash collection, and fraud detection among several other services.

“In a way, we are building an open source Amazon fulfilment service, where any seller can send their goods to any of our warehouses and we fulfil their Amazon orders, Myntra orders, Flipkart orders, or their own website orders. We also comply with the standard of these individual marketplaces, so our sellers get an assured tag on Amazon,” he said.

WareIQ is free for anyone to sign up with any charge and it takes a cut by the volume of orders it processes. The startup today works with over 40 fulfilment centres and it plans to deploy the fresh capital to expand its network to tier 2 and tier 2 cities, he said. It’s also hiring for a number of tech roles.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/wareiq-raises-1-65m-for-its-amazon-like-delivery-platform-for-sellers-india/

Microsoft now lets you bring your own data types to Excel

Over the course of the last few years, Microsoft started adding the concept of ‘data types’ to Excel, that is, the ability to pull in geography and real-time stock data from the cloud, for example. Thanks to its partnership with Wolfram, Excel now features over 100 of these data types that can flow into a spreadsheet. But you won’t be limited to only these pre-built data types for long. Soon, Excel will also let you bring in your own data types.

That means you can have a ‘customer’ data type, for example, that can bring in rich customer data from a third-party service into Excel. The conduit fort his is either Power BI, which now allows Excel to pull in any data you previously published there, or Microsoft’s Power Query feature in Excel that lets you connect to a wide variety of data sources, including common databases like SQL Server, MySQL and PostreSQL, as well as third-party services like Teradata and Facebook.

“Up to this point, the Excel grid has been flat… it’s two dimensional,” Microsoft’ head of product for Excel, Brian Jones, writes in today’s announcement. “You can lay out numbers, text, and formulas across the flexible grid, and people have built amazing things with those capabilities. Not all data is flat though and forcing data into that 2D structure has its limits. With Data Types we’ve added a 3rd dimension to what you can build with Excel. Any cell can now contain a rich set of structured data… in just a single cell.”

The promise here is that this will make Excel more flexible and I’m sure a lot of enterprises will adapt these capabilities. These companies aren’t likely to move to Airtable or similar Excel-like tools anytime soon but have data analysis needs that are only increasing now that every company gathers more data than it knows what to do with. This is also a feature that none of Excel’s competitors currently offer, including Google Sheets.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/29/microsoft-now-lets-you-bring-your-own-data-types-to-excel/

The successful scientist

The scientific method is the most powerful invention humans have ever created. It’s not just for people in white coats and in labs. The scientific method has changed what we wear, what we eat, the health of our families, the way we earn a living–the world as we know it is a result of a simple process of hypothesis, testing and explanation.

Unfortunately, school and other systems in our world focus on just one or two of the elements necessary to do it well.

  1. Know the rules, maxims and outcomes that came before. Do the reading, score well on the test.
  2. Understand the thinking behind these rules, so you can dive deeper and either change the rules or expand on them.
  3. Do tests that others haven’t thought of or that people don’t think will work. Intentionally create falsifiable hypotheses, knowing that you might be wrong, and then go test them.
  4. Publish your results so that others can examine your work and improve it. Show your work. Invite correction and improvement.
  5. Explain what you did clearly so that it becomes part of the canon, so it can be used by others, until it’s replaced by something even more useful.

There are very few contentious arguments in our world today that couldn’t be more quickly resolved if all involved were willing to act in good faith and work their way through the steps together.

Because if you seek to lead or to change minds, if you’re working for better, then you’re a scientist.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/637869532/0/sethsblog~The-successful-scientist/

Wednesday, October 28, 2020

Apple’s Jeff Bigham, disability rights lawyer Haben Girma, author Sara Hendren and more to join Sight Tech Global

The other day we announced the first ten sessions for Sight Tech Global, a virtual event Dec. 2-3 that is convening the world’s top technologists to discuss how AI-based technologies are revolutionizing the future of accessibility. Today, we’re pleased to announce three additional sessions. Registration is free and and open now.

Designing for everyone: Accessibility innovation at Apple

Apple has long embraced accessibility as a bedrock design principle. Not only has Apple created some of the most popular consumer products in history, these same products are also some of the most powerful assistive devices ever. Apple’s Sarah Herrlinger and Jeffrey Bigham will discuss the latest accessibility technology from Apple and how the company fosters a culture of innovation, empowerment and inclusion.

Sarah Herrlinger, senior director of Global Accessibility Policy & Initiatives, Apple
Jeffrey Bigham, research lead, AI/ML accessibility Research, Apple
Moderator: Matthew Panzarino, editor-in-chief, TechCrunch

Inventing the accessible future, by collaboration or by court

When technologists design exciting new innovations, those designs rarely include blind people. Advocates urge us to employ a variety of strategies, from education to litigation, to ensure accessibility is baked into all future tech. Harvard Law’s first deaf-blind graduate Haben Girma, disability rights attorney Lainey Feingold and International Digital Publishing Forum president George Kerscher will discuss strategies for creating a future fully accessible to blind people, including those who are Black, Indigenous and people of color.

Haben Girma, disability rights lawyer, speaker, and author of Haben: The Deafblind Woman Who Conquered Harvard Law
Lainey Feingold, disability rights lawyer and author of Structured Negotiations: A Winning Alternative to Lawsuits
George Kerscher, chief innovations officer for the DAISY Consortium, senior advisor for Benetech’s Global Education and Literacy Group and president of the International Digital Publishing Forum (IDPF)
Moderator: Megan Rose Dickey, senior reporter, TechCrunch

What can a body do? How we meet the built world

Technologists like to imagine how their work affects people, but that’s no substitute for truly knowing the real impact on lives, or better yet, understanding what people, especially people with disabilities, really want from their surroundings and community. In her recent book, What Can a Body Do? professor and designer Sara Hendren’s “aim … isn’t to throw cold water on innovation; it’s to recenter the people, behind the tools, who must work with their surroundings, their adaptations at least as miraculous as the technology that helps them.” (Katy Waldman, in her New Yorker review)

Sara Hendren, associate professor, Olin College
Moderator: Will Butler, vice president, Be My Eyes

Keep an eye out for more sessions and breakouts in early November. In the meantime, registration is open. Get your pass today!

Sight Tech Global is eager to hear from potential sponsors. We’re grateful to current sponsors Amazon, Ford, Google, Humanware, Microsoft, Mojo Vision, Salesforce, Waymo and Wells Fargo. All sponsorship revenues go to the nonprofit Vista Center for the Blind and Visually Impaired, which has been serving the Silicon Valley area for 75 years.



from Amazon – TechCrunch https://techcrunch.com/2020/10/28/apples-jeff-bigham-disability-rights-lawyer-haben-girma-author-sara-hendren-and-more-to-join-sight-tech-global/

Apple’s Jeff Bigham, disability rights lawyer Haben Girma, author Sara Hendren and more to join Sight Tech Global

The other day we announced the first ten sessions for Sight Tech Global, a virtual event Dec. 2-3 that is convening the world’s top technologists to discuss how AI-based technologies are revolutionizing the future of accessibility. Today, we’re pleased to announce three additional sessions. Registration is free and and open now.

Designing for everyone: Accessibility innovation at Apple

Apple has long embraced accessibility as a bedrock design principle. Not only has Apple created some of the most popular consumer products in history, these same products are also some of the most powerful assistive devices ever. Apple’s Sarah Herrlinger and Jeffrey Bigham will discuss the latest accessibility technology from Apple and how the company fosters a culture of innovation, empowerment and inclusion.

Sarah Herrlinger, senior director of Global Accessibility Policy & Initiatives, Apple
Jeffrey Bigham, research lead, AI/ML accessibility Research, Apple
Moderator: Matthew Panzarino, editor-in-chief, TechCrunch

Inventing the accessible future, by collaboration or by court

When technologists design exciting new innovations, those designs rarely include blind people. Advocates urge us to employ a variety of strategies, from education to litigation, to ensure accessibility is baked into all future tech. Harvard Law’s first deaf-blind graduate Haben Girma, disability rights attorney Lainey Feingold and International Digital Publishing Forum president George Kerscher will discuss strategies for creating a future fully accessible to blind people, including those who are Black, Indigenous and people of color.

Haben Girma, disability rights lawyer, speaker, and author of Haben: The Deafblind Woman Who Conquered Harvard Law
Lainey Feingold, disability rights lawyer and author of Structured Negotiations: A Winning Alternative to Lawsuits
George Kerscher, chief innovations officer for the DAISY Consortium, senior advisor for Benetech’s Global Education and Literacy Group and president of the International Digital Publishing Forum (IDPF)
Moderator: Megan Rose Dickey, senior reporter, TechCrunch

What can a body do? How we meet the built world

Technologists like to imagine how their work affects people, but that’s no substitute for truly knowing the real impact on lives, or better yet, understanding what people, especially people with disabilities, really want from their surroundings and community. In her recent book, What Can a Body Do? professor and designer Sara Hendren’s “aim … isn’t to throw cold water on innovation; it’s to recenter the people, behind the tools, who must work with their surroundings, their adaptations at least as miraculous as the technology that helps them.” (Katy Waldman, in her New Yorker review)

Sara Hendren, associate professor, Olin College
Moderator: Will Butler, vice president, Be My Eyes

Keep an eye out for more sessions and breakouts in early November. In the meantime, registration is open. Get your pass today!

Sight Tech Global is eager to hear from potential sponsors. We’re grateful to current sponsors Amazon, Ford, Google, Humanware, Microsoft, Mojo Vision, Salesforce, Waymo and Wells Fargo. All sponsorship revenues go to the nonprofit Vista Center for the Blind and Visually Impaired, which has been serving the Silicon Valley area for 75 years.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/28/apples-jeff-bigham-disability-rights-lawyer-haben-girma-author-sara-hendren-and-more-to-join-sight-tech-global/

Stark raises $1.5M for a toolkit that helps developers and others create more inclusive design

Diversity and inclusion are slowly, slowly moving away from being an afterthought (or worse, a no-thought) in the tech world. And to underscore the new attention the area is getting — in every aspect of the concept — today a startup that’s building tools to help designers and developers make their end products more accessible to people with visual impairments is announcing some funding.

Stark, a New York-based startup that lets designers others building with design software run their files through an integrated tool that checks it and provides color edits and other suggestions to help them meet guidelines for people who see less well, has picked up $1.5 million.

Stark plans to use the funding to continue building integrations into commonly-used design apps and create integrations for developers (where it will read and provide guidance on code: next up is a Github integration), and continue building out its business with expanded pricing and usage tiers.

Currently, users can use plugins of Stark on Figma, Sketch & Adobe XD that let them access a Contrast Checker, Smart Color Suggestions, 8 Colorblind Simulations, a Colorblind Generator, and Rapid Contrast Checking (on Adobe XD).

Longer term, the plan is to build and end-to-end platform and to address inclusivity for other kinds of needs beyond visual impairments, and, since accessibility can come in physical forms, too, to consider more than just software, and to create more ways to automatically correct details.

As Cat Noone — the now-European-based CEO who co-founded the company with Michael Fouquet (the team is working remotely, she said) — describes it, the ambition is to “become the Grammarly for accessibility in software.”

The funding, a pre-seed round, is coming from a wide and interesting group of backers. It was co-led by Daniel Darling and Pascal Unger from Darling Ventures and Indicator Ventures; with participation also from Jason Warner, the CTO of Github; Kleiner Perkins’ Scout Fund; and Basecamp Ventures. Individual backers include the product lead for accessibility at Atlassian, the director of equitable design & impact at Culture Amp, a director of design at DuckDuckGo, a former VP of software development at Oracle, and more.

Part of the reason that Stark has gotten attention from all of these investors is because of its traction.

Early versions of the software have been out for eight months now, in the form of the plugins for Sketch, Adobe XD and Figma, and in that time it’s clocked up 300,000 users, mostly designers, engineers, and product managers across those three design platforms, with current customers including people from Microsoft, Oscar Health, US Bank, Instagram, Pfizer, Volkswagen, Dropbox and more.

It also has 10,000 people in its “community”, which includes people engaging with Stark more directly (rather than just using its plugins), on platforms like Slack, getting its newsletter and more.

Diversity and inclusion have been in the headlines this year, which is good news, even if the reason for it has been not so good — the sorry state of how minorities are treated by law enforcement. Partly because of the profile of those incidents and the subsequent protests, much of the world has associated the concept of D&I very closely with racial inclusion. While that story continues to unfold (and we hopefully continue see more positive and sustained efforts to address it), the kind of diversity and inclusion Stark is addressing is of a different sort.

It’s a logical, if often overlooked area: The Centers for Disease Control and Prevention estimate that (as of 2018) around one in every four adults in the U.S. alone live with some form of disability (a figure that doesn’t count children), with the biggest of these being cognitive disabilities. This essentially means that while a lot of design (and tech in general) is not really built to address this wider group, it’s a very sizable market.

At a time when technology is regularly made out to be the bad guy — and the reasons are many, touching on mental health; physical health; and economic, environmental, civil and legal impacts — designing software and hardware that is more inclusive could go a very long way in bridging some of those gaps that tech has created with (and within) society.

“We’re talking about the largest minority group in the U.S.,” Noone said. “You wouldn’t build a building today without a wheelchair ramp, so why aren’t we accounting for those individuals in our software design?”

Noone said that she and Fouquet originally landed on the idea of Stark when they were doing some work for another firm, building an emergency services app that would get used by the elderly. They built a very early version of the tool for themselves to use in that work. Showing it to others, they found people asking if they could use it, too. “And then it just kind of snowballed,” she said.

She then said that she found herself going down a “rabbit hole into the world of design and accessibility” and realised that not only were there no tools really built to address this out there, but that there was “so much more to the problem than colors.” (Colors was where Stark started, hence the great name.)

There is an interesting stick and carrot in the bigger market with things like inclusive design: for some it might be an issue of having to comply, others simply believe it’s the right thing to do, while yet others may not care but (rather cynically) believe being inclusive is a good look. Whatever the motivation is, the trick with Stark is that it’s making it easy to be inclusive for more people, and lowering the barrier at the end of the day can only be a good thing.

“No software product should exclude a disadvantaged minority of their users. It’s bad for business and bad for society,” said Darling in a statement. “We’re seeing dramatic increasing awareness amongst software designers, developers and executives to ship products that are universally accessible. Stark has quickly earned the trust of the industry and is on a path to become an important part of software infrastructure. We’re thrilled to partner with such a mission driven company that is already improving how software is produced around the world.”​

 



from Microsoft – TechCrunch https://techcrunch.com/2020/10/27/stark-raises-1-5m-for-a-toolkit-that-helps-developers-and-others-create-more-inclusive-design/

Microsoft announces its first Azure data center region in Taiwan

After announcing its latest data center region in Austria earlier this month and an expansion of its footprint in Brazil, Microsoft today unveiled its plans to open a new region in Taiwan. This new region will augment its existing presence in East Asia, where the company already runs data centers in China (operated by 21Vianet), Hong Kong, Japan and Korea. This new region will bring Microsoft’s total presence around the world to 66 cloud regions.

Similar to its recent expansion in Brazil, Microsoft also pledged to provide digital skilling for over 200,000 people in Taiwan by 2024 and it is growing its Taiwan Azure Hardware Systems and Infrastructure engineering group, too. That’s in addition to investments in its IoT and AI research efforts in Taiwan and the startup accelerator it runs there.

“Our new investment in Taiwan reflects our faith in its strong heritage of hardware and software integration,” said Jean-Phillippe Courtois, Executive Vice President and President, Microsoft Global Sales, Marketing and Operations. “With Taiwan’s expertise in hardware manufacturing and the new datacenter region, we look forward to greater transformation, advancing what is possible with 5G, AI and IoT capabilities spanning the intelligent cloud and intelligent edge.”

Image Credits: Microsoft

The new region will offer access to the core Microsoft Azure services. Support for Microsoft 365, Dynamics 365 and Power Platform. That’s pretty much Microsoft’s playbook for launching all of its new regions these days. Like virtually all of Microsoft’s new data center region, this one will also offer multiple availability zones.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/28/microsoft-announces-its-first-azure-data-center-region-in-taiwan/

Pulumi raises $37.5M Series B for its cloud engineering platform

Seattle-based Pulumi, one of the newer startups in the ”infrastructure-as-code” space, today announced that it has raised a $37.5 million Series B funding round led by NEA. Previous investors Madrona Venture Group and Tola Capital also participated in this round, which brings the total investment in the company to $57.5 million.

The new investment follows the launch of Pulumi 2.0, which got the company closer to its vision of becoming what the team calls a ‘cloud engineering platform’ and impressive growth over the last, with a 10x growth in adoption in the last twelve months.

“We started with infrastructure as code, because we felt like that was a foundational piece that gave us the programming model, along with the cloud resource model,” Pulumi co-founder and CEO Joe Duffy told me. “That was an important place to start. With [Pulumi] 2.0,  we launched support for testing, for policy as code — so that you could actually apply governance and compliance as part of your infrastructure management — and really helping more of the team work together.”

Indeed, after starting with a focus on infrastructure teams, Pulumi is now looking to expand across teams.

“The infrastructure team is becoming the nucleus that pulls the whole team together. We’re actually calling this cloud engineering,” Duffy explained. “What we’re calling cloud engineering is developers using the cloud in a first-class way, infrastructure teams helping them do that and increasingly pulling in security engineers to make sure that governance is part of the story as well. The 2.0 release was our first time exploring those adjacencies and trying to paint a path to realizing the full Pulumi vision.”

Infrastructure as code isn’t necessarily new, of course. The promise of Pulumi is that it isn’t hobbled by any legacy products but that the team designed it as a cloud-native product from the ground up. That’s something NEA’s Aaron Jacobson, who will join the company’s board, also stressed.

“If you think about how fast the cloud has evolved just in 10 years, Pulumi is built in a place of multi-cloud, of Kubernetes, of serverless, Jacobson said. “And much of the original infrastructure-as-code constructs didn’t even have those in mind. Since Pulumi is newer to market and has come after all those constructs, it just has better integration, it’s just is a more delightful experience to developers.”

NEA’s Scott Sandell is actually taking this a bit further. “Venture capitalists are in the business of pattern recognition,” he said. “And the pattern that I recognized actually goes all the way back to when I was a product manager in the windows group. And I saw that developers don’t want to have to deal with complexity — they want to have the complexity managed for them.” That, he argues, is what Pulumi does for developers — and it surely helped the both Duffy and his co-founder and Pulumi executive chairman Eric Rudder left successful careers at Microsoft to build this company.

In addition to the new funding, Pulumi also today announced that it brought in a number of new executives, including industry veterans Jay Wampold as CMO, Lindsay Marolich as senior director of demand generation, Kevin Kotecki as VP of sales and Lee-Ming Zen as VP of engineering.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/28/pulumi-raises-37-5m-series-b-for-its-cloud-engineering-platform/

Audible further expands into podcasts

Audible, the Amazon-owned audiobook company, is further expanding into podcasts with the addition of approximately 100,000 of podcasts, totaling 5 million episodes to its service. The shows will be offered for free streaming to Audible members and non-subscribers alike, Audible says.

Included in the new lineup are top podcasts like Pod Save America, You’re Wrong About, This American Life, Conan O’Brien Needs a Friend, and FiveThirtyEight Politics, to name a few.

The company told TechCrunch the additions did not come by way of any recent partnerships or new deals with podcast providers, but are instead a part of Audible’s ongoing efforts to become known as a provide of “premium audio storytelling and entertainment.”

It seems that Audible will use the free programming to entice users to subscribe to its paid service, where they’ll gain access to Audible’s collection of exclusive programs, Audible Originals.

Image Credits: Audible

Audible has actually had its eye on podcasts for some time. Back in 2016, it announced a new service then called “Audible Channels.” that featured bite-sized original audio content from publishers that had included the NYT, WSJ, The Washington Post, and others.

Today, the company has grown its collection of original spoken word content to include documentaries, theater, and sleep programs, and more. It also features a number of exclusive podcasts for members only.

This summer, Audible introduced a new, cheaper subscription plan, Audible Plus, to connect users to its growing collection of originals. The $7.95 per month membership now offers over 11,000 pieces of content from names like Common, Jamie Lee Curtis, Tom Morello, Blake Griffin, André Aciman, Tayari Jones, Jesse Eisenberg, St. Vincent, Kevin Bacon, Kate Mara, Maria Bamford, Alanis Morissette, Harvey Fierstein, and more.

The Plus plan, however, doesn’t include credits to download audiobooks, as on the $14.95 per month Audible Premium Plus plan. (Audible consolidated its Gold and Platinum plans and rebranded it). It’s just focused on other audio content.

With the addition of free, third-party podcasts, Audible has the chance to capture users’ attention in its app, then try to upsell them to paid memberships, including the new Plus plan.

Audible announced its plans for the expanded podcast selection on Tuesday, but the new section itself didn’t launch until today.

On the refreshed website, Audible arranges the podcasts in horizontal rows as “Top Free” podcasts and “Popular,” the latter which allows it to feature its originals. It also offers thematic grouping, like true crime, comedy, business and management, news, fiction, science and technology, self development and many others.

Image Credits: Audible, screenshot via TechCrunch

Those exclusive to Audible are also labeled with a yellow banner on the image thumbnail, in another push to upgrade.

The new additions can also be found in the Audible mobile app, under the “Podcasts” section, where you can follow shows, rate them, and stream episodes, much like any other podcast client app.

Podcasts are a significant source of investment for streaming services these days, with Spotify having snapped up studios and podcast startups to increase its output of audio programming and original content. Pandora parent SiriusXM, meanwhile, just completed its acquisition of Stitcher, which included its podcast service, ad network and content network Earwolf. Even Apple has begun to more seriously dabble in the format.

Audible says more shows and podcasts will be added in the weeks and months ahead.



from Amazon – TechCrunch https://techcrunch.com/2020/10/28/audible-further-expands-into-podcasts/

Microsoft says Iranian hackers targeted ‘high profile’ conference attendees

Microsoft says hackers backed by the Iranian government targeted over 100 high-profile potential attendees of two international security and policy conferences.

The group, known as Phosphorus (or APT35), sent spoofed emails masquerading as organizers of the Munich Security Conference, one of the main global security and policy conferences attended by heads of state, and the Think 20 Summit in Saudi Arabia, scheduled for later this month. Microsoft said the spoofed emails were sent to former government officials, academics and policy makers to steal passwords and other sensitive data, like email inboxes.

Microsoft did not comment, when asked, what the goal of the operation was, but the company’s customer security and trust chief Tom Burt said that the attacks were carried out for “intelligence collection purposes.”

“The attacks were successful in compromising several victims, including former ambassadors and other senior policy experts who help shape global agendas and foreign policies in their respective countries,” said Burt. “We’ve already worked with conference organizers who have and will continue to warn their attendees, and we’re disclosing what we’ve seen so that everyone can remain vigilant to this approach being used in connection with other conferences or events.”

Microsoft said the attackers would write emails written in “perfect English” to their target requesting an invitation to the conference. After the target accepted the invitation, the attackers would try to trick the victim into entering their email password on a fake login page. The attackers then later log in to the mailbox to steal the victim’s emails and contacts.

The group’s previous hacking campaigns have also tried to steal passwords from high-profile victims.

Iran’s consulate in New York could not be reached for comment as its website was down.

Phosphorus is known to target high-profile individuals, like politicians and presidential hopefuls. But Microsoft said that this latest attack was not related to the upcoming U.S. presidential election.

Last year, Microsoft said it had stopped over 10,000 victims of state-sponsored hacking, including Phosphorus and another Iran-backed group, Holmium, also known as APT 33. In March, the tech giant secured a court order to take control of domains used by Phosphorus, which were used to steal credentials using fake Google and Yahoo login pages.



from Microsoft – TechCrunch https://techcrunch.com/2020/10/28/microsoft-iran-hackers/

Hej! Amazon opens Amazon.se in Sweden to expand in Europe

Amazon is the biggest online retailer in Europe, and today it took the next step in making that effort more localized. The company has launched a dedicated portal for Sweden at Amazon.se — giving Swedish shoppers, third-party merchants, and itself, a local URL — and a local logistics system, and a local marketing push — for buying and selling goods and services online.

Sweden, as the world’s 10th biggest economy by GDP, is a key market for Amazon and its growth strategy.

But the news comes at a time when large tech companies, and Amazon in particular, continue to be scrutinized in Europe over issues of competition and tax payments — or more specifically, the lack of tax payments. On the former, the European Commission earlier this year opened an investigation into antitrust practices of the company. And on the latter point, Amazon is currently contesting a €250 million tax bill from the EU that goes back several years to when the company was much smaller, but potentially has wider implications for how Amazon is taxed today.

Amazon said that the local storefront will launch with 150 million+ products in 30 categories — examples of the popular Swedish brands that it will feature include Electrolux, Lagerhaus, OBH Nordica, Ellos, BRIO, Bonnierförlagen and Ifö — and it will provide free delivery on eligible orders above SEK229 ($26) that are fulfilled by Amazon.

It becomes Amazon’s 17th local portal, alongside Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Turkey, United Arab Emirates and the United States.

Amazon had already been doing a lot of retail business in Sweden.

It has long had a system in Europe where shoppers from individual countries where it didn’t offer direct operations were redirected to those closest to them. Amazon URLs localized to Denmark, Norway, Finland, Switzerland and Poland, for example, all default to Amazon’s German site (Amazon.de) but see the text and some specialized content presented in each respective language. (And this is also where Amazon.se pointed until today.)

But this latest move is about doubling down on the potential of the country, both as a place to tap merchants and shoppers, and compete potentially more aggressively against homegrown merchants like Ikea and H&M.

“We are thrilled to launch Amazon.se and to be able to offer Swedish customers a selection of more than 150 million products, including tens of thousands of products from local Swedish businesses,” said Alex Ootes, Vice President, European Expansion for Amazon, in a statement  “Today is only the start of Amazon.se. We will continue to work hard to earn the trust of Swedish customers by growing our product range, ensuring low prices, and providing a convenient and trusted shopping experience.”

Considering that Sweden is the 10th-biggest economy in terms of GDP, it’s perhaps a surprise that it took so long. Amazon, however, has been known for taking a slow approach to global rollouts of certain products (the Kindle, for example, took years to break out of its home market of the US).

All that is not to say that Amazon hasn’t been operating other direct businesses in the country. It has an extensive set up in Sweden for its AWS cloud business, and just earlier this month it turned on its first European wind farm to produce clean energy, which was built in Sweden to power its Swedish AWS data centers.

For local merchants, it will give them another more direct online marketplace to sell goods to local customers who already know their brands, but have until now getting most of their business through Amazon in other countries.

“The opportunities on Amazon are enormous. Amazon has grown to become our most important channel for exports, and within the first months of working with Amazon we were cash flow positive,” said Pierre Magnusson, head of e-commerce at N!CK’S, a Swedish healthy snack business, in a statement. “N!CK’S continues to grow and has become one of the best-selling brands within our category, and we are still seeing 50% year-on-year growth in the EU Amazon stores alone.”

Elisabet Sandström, CEO of Miss Mary of Sweden AB, a manufacturer of high quality lingerie, added: “Amazon is an important channel for our expansion in Europe and the US, and we now look forward to selling through the Swedish Store when Amazon opens in our home country. Our sales on Amazon have increased steadily by over 50% per year, and Amazon is our fastest growing channel. Germany is currently Miss Mary’s largest customer base, and when we entered Amazon.de we noticed an immediate sales increase. We now appreciate the opportunity to reach new Swedish customers and make them happy.”



from Amazon – TechCrunch https://techcrunch.com/2020/10/28/hej-amazon-opens-amazon-se-in-sweden-to-expand-in-europe/

“All anecdote and no data”

That’s a criticism, of course. A report, study or testimony that’s all anecdote with no data carries little in the way of actionable information.

On the other hand, if you want to change people’s minds, “all data and no anecdote” isn’t going to get you very far.

We act on what we understand, we understand what fits into our worldview and we remember what we act on.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/637806776/0/sethsblog~All-anecdote-and-no-data/