Thursday, January 31, 2019

Amazon’s barely-transparent transparency report somehow gets more opaque

Amazon  href="https://www.amazon.com/gp/help/customer/display.html?nodeId=GYSDRGWQ2C2CRYEF">posted its bi-annual report Thursday detailing the number of government data demands it receives.

The numbers themselves are unremarkable, neither spiking nor falling in the second-half of last year compared to the first-half. The number of subpoenas, search warrants and other court orders totaled 1,736 for the duration, down slightly on the previous report. Amazon still doesn’t break out demands for Echo data, but does with its Amazon Web Services content — a total of 175 requests down from 253 requests.

But noticeably absent compared to earlier reports was how many requests the company received to remove data from its service.

In its first-half report, the retail and cloud giant said in among the other demands it gets that it may receive court orders that might demand Amazon “remove user content or accounts.” Amazon used to report the requests “separately” in its report.

Now it’s gone. Yet where freedom of speech and expression is more important than ever, it’s just not there any more — not even a zero.

We reached out to Amazon to ask why it took out removal requests, but not a peep back on why.

Amazon has long had a love-hate relationship with transparency reports. Known for its notorious secrecy — once telling a reporter, “off the record, no comment” — the company doesn’t like to talk when it doesn’t have to. In the wake of the Edward Snowden disclosures, most companies that weren’t disclosing their government data demands quickly started. Even though Amazon wasn’t directly affected by the surveillance scandal, it held out — because it could — but later buckled, becoming the last of the major tech giants to come out with a transparency report.

Even then, the effort Amazon put in was lackluster.

Unlike most other transparency reports, Amazon’s is limited to just two pages — most of which are dedicated to explaining what it does in response to each kind of demand, from subpoenas to search warrants and court orders. No graphics, no international breakdown and no announcement. It’s almost as if Amazon doesn’t want anyone to notice.

That hasn’t changed in years. Where most other companies have expanded their reports — Apple records account deletions, so does Facebook, and Microsoft, Twitter, Google and a bunch more — Amazon’s report has stayed the same.

And for no good reason except that Amazon just can. Now it’s getting even slimmer.



from Amazon – TechCrunch https://techcrunch.com/2019/01/31/amazon-government-data-demands/

Amazon reports better than expected Q4, but lowers Q1 guidance

Amazon had a heck of a holiday. The online retail giant posted Q4 earnings today, reporting $72.4 billion in revenue, topping last year’s $60.45 billion and besting the analysts’ forecast of $71.92 billion.

Extremely wealthy individual Jeff Bezos singled out Alexa’s record holiday season as a source of the robust quarter.

“Alexa was very busy during her holiday season. Echo Dot was the best-selling item across all products on Amazon globally, and customers purchased millions more devices from the Echo family compared to last year,” the CEO said of the earnings. “The number of research scientists working on Alexa has more than doubled in the past year, and the results of the team’s hard work are clear.”

Amazon Web Services also played a key role here, with a massive $2.2 billion operating income. AWS’s $7.43 billion sales beat the $7.29 billion analysts’ estimate and marked a healthy jump from last year’s $5.11 billion. 

The numbers look good, though; as CNBC notes, the 19.7 percent revenue growth for the quarter is the lowest since 2015. Wall Street reaction was further dampened by Amazon’s lowered guidance for Q1. Amazon put revenue for the upcoming quarter at between $56 billion and $60 billion, below analyst expectations of $60.99 billion.



from Amazon – TechCrunch https://techcrunch.com/2019/01/31/amazon-reports-better-than-expected-q4-but-lowers-q1-guidance/

Microsoft highlights the Xbox Adaptive Controller in emotional Super Bowl ad

Once upon a time, people had to wait for the Super Bowl to watch the ads. Those dark days are over. Now you can have companies sell you products on-demand, any time, day or night. Amazon has already debuted its latest Alexa ad, and now Microsoft’s getting in on the action — and this one’s a bit of a tear-jerker.

The software giant’s Super Bowl spot highlights some of the work it’s done to increase the accessibility of its products. Front and center is the Xbox Adaptive Controller, a $100 ad-on that makes the console more accessible to gamers with a range of different needs. The spot features a number of different children (and their parents) who are better able to enjoy gaming using the device. 

The Adaptive Controller was created with input from a number of different groups, including The AbleGamers Charity, The Cerebral Palsy Foundation, SpecialEffect, Warfighter Engaged and tested with help from various users. On top of its base functionality with two large pads, it also works with a number of different control inputs, which can be plugged into the rear of the product.e



from Microsoft – TechCrunch https://techcrunch.com/2019/01/31/microsoft-highlights-the-xbox-adaptive-controller-in-emotional-super-bowl-ad/

Here’s why Amazon’s Super Bowl ad won’t trigger Alexa

South Park famously annoyed the world by triggering Echo and Google Home devices with familiar wake words. When Amazon’s at the wheel, however, the company is able to ensure that Alexa stays quiet using a method called acoustic fingerprinting.

In the lead up to the Super Bowl, the company’s offered a (relatively) easy-to-understand breakdown of why its celebrity-laden ads won’t wake up Alexa during the big game. With its own ads, the company adds a fingerprint of the audio, which is stored on-device.

Given the Echo’s storage limitations, additional fingerprints are stored in the cloud, where the assistant can cross check things before waking. The system generally works pretty well, though complications can occur in, say, a noisy environment (what Super Bowl party has ever been noisy, though?) in which case a longer clip is required to do its job.

Things, naturally, get a bit trickier when Amazon isn’t producing the ad (as South Park fans can attest). In that case, the system cross-checks audio with different users.

“If the audio of a request matches that of requests from at least two other customers, we identify it as a media event,” the company explains. “We also check incoming audio against a small cache of fingerprints discovered on the fly (the cached fingerprints are averages of the fingerprints that were declared matches). The cache allows Alexa to continue to ignore spurious wake words even when they no longer occur simultaneously.”



from Amazon – TechCrunch https://techcrunch.com/2019/01/31/heres-why-amazons-super-bowl-ad-wont-trigger-alexa/

Are you selling to a professional or an amateur?

A professional is going to buy from someone like you. They’re going to have a process to review the process, a method, an experienced approach to obtaining what they need. A professional isn’t going to think she can do it herself and isn’t going to make it an emergency.

An amateur, on the other hand, may or may not follow any of those principles. An amateur is comparing you to what? A miracle? To free? To something in between?

Professionals run the procurement process at Pottery Barn. Amateurs buy a new house every fifteen years. Professionals buy from other professionals. Amateurs ask friends for advice.

At scale, a large company in B2B selling has a multi-year approach to finding and working with professionals. Many talented soloists often can’t afford to work as patiently and so they often are exposed to amateurs.

It’s okay to sell to amateurs, but one should do it with open eyes.

When you don’t get the gig, it’s not because of something you did wrong at any particular meeting with an amateur… the mistake might simply be that you’re having these meetings with amateurs at all. Or that you’re going to amateur meetings expecting to be meeting with a professional.

There’s a way to optimize the sales pitch and even better, the service itself for when you are hoping to acquire an amateur on the way up, a chance to turn him into a pro. But perhaps your frustration is that you thought he was a pro in the first place…

Different stories for different people.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594907240/0/sethsblog~Are-you-selling-to-a-professional-or-an-amateur/

Wednesday, January 30, 2019

Grab raises $200M from Thailand-based retail conglomerate Central Group

Grab’s fundraising push continues unabated after the Southeast Asian ride-hailing firm announced that it has raised $200 million from Central Group, a retail conglomerate based in Thailand.

Central’s business covers restaurants, hotels and more than 30 malls in Thailand, while it has operations in markets that include Vietnam and Indonesia. Its public-listed holding companies alone are worth more than $15 billion.

Singapore-based Grab confirmed that this deal is not part of its ongoing Series H fundraising, but is instead an investment into its Thailand-based business. Rumors of the deal were first reported by Reuters last year.

Following this investment, Central said it will work with Grab in a number of areas in Thailand, including bringing its restaurants into the Grab Food service, adding Grab transportation to its physical outlets and bringing Grab’s logistics service into its businesses.

The investment represents the first time an investor has bought into a local Grab country unit, and the goal is to strengthen Grab’s position in Thailand — a market with 70 million consumers and Southeast Asia’s second-largest economy. Grab is under threat from Go-Jek, which expanded to Thailand at the end of 2018. While Go-Jek’s ‘Get’ service is currently limited to motorbikes on-demand in Thailand, its ambition is to recreate its Indonesia-based business that covers four-wheeled cars, mobile payments, on-demand services and more.

Central is a huge presence in the country, and in recent years it has raised its efforts to translate that offline retail presence into the digital space. Past deals have included the acquisition of Rocket Internet’s Zalora fashion business in 2016, and — more recently — a $500 million joint venture with Chinese e-commerce firm JD.com to create online retail and fintech businesses in Thailand.

Grab, meanwhile, is pushing on with its $3 billion Series H funding round. That deal is anchored by a $1 billion investment from Toyota but it also includes contributions from the likes of Microsoft, Booking Holdings and Yamaha Motors. More capital is waiting in the wings, however, with existing investor SoftBank in the process of transferring its investment to its Vision Fund with a view to investing a further $1.5 billion. The total fundraising effort is targeted at a lofty goal of $5 billion, sources told TechCrunch.

To date, Grab has raised $6.8 billion from investors, according to data from Crunchbase. That makes it Southeast Asia’s most capitalized tech startup and it was most recently valued at $11 billion. The company recently announced it has completed three billion rides; it claims 130 million downloads across its eight markets.

Go-Jek, meanwhile, closed the first portion of a $2 billion funding round last week, sources told TechCrunch. The new financing is aimed at growing out its presence in new market expansions which, beyond Thailand, include Singapore, Vietnam and the Philippines.



from Microsoft – TechCrunch https://techcrunch.com/2019/01/30/grab-central-200-million/

Microsoft Azure revenue growth slows in Q2

Microsoft announced its quarterly earnings today. For the most part, those earnings came in around Wall Streets expectations, without any major surprises and a total revenue of $32.5 billion. Given the company’s bets on cloud computing, what’s maybe most important, though, is that Azure recorded revenue growth of 76 percent. That’s the same growth the company booked in the last quarter and still respectable growth, but depending on your perspective, you can also read it as growth flatting out.

“Our strong commercial cloud results reflect our deep and growing partnerships with leading companies in every industry including retail, financial services, and healthcare,” said Satya Nadella, CEO of Microsoft. “We are delivering differentiated value across the cloud and edge as we work to earn customer trust every day.”

Azure falls into Microsoft’s “Intelligent Cloud” category, which includes other server products and enterprises services. In total, those services booked $9.4 billion in revenue, up 20 percent. Commercial cloud revenue was up 48 percent year-over-year.

As for the rest of the earnings, it’s worth noting that revenue from Microsoft’s Surface devices was up 39 percent, but that was expected, given the time of the year and the fact the company released a number of new devices in recent months. Gaming, too, was a strong area, with Xbox software and services up 31 percent.

You can find the full release here.



from Microsoft – TechCrunch https://techcrunch.com/2019/01/30/microsoft-azure-revenue-growth-slows-in-q2/

Many Xbox Ones aren’t working right now due to Xbox Live outage

If you just tried to turn on your Xbox One and were met with nothing but a black screen: you’re not alone.

A particularly bad outage in Xbox Live’s core services is causing the console to get stuck at boot. Microsoft is aware of the outage, and says they’ve “identified the cause”.

The issue seems to be impacting enough users that even Microsoft’s server status page is having a hard time staying up.

Xbox Live outages happen from time to time, but it’s quite unusual for said outages to keep the entire console from booting. In most cases, the console would just boot and then fail to access online services. This has lead many to assume that their console, itself, had somehow broken — but, at least hopefully, they’ll boot right up once Microsoft untangles this mess of an outage.

Some users who are on wired connections report that their consoles boot up after the ethernet cable is unplugged.

Update: Microsoft’s Mike Ybarra blames the issue on a “deployment error” (meaning they went to push some new code, and something broke along the way), and says rebooting your console “in a few minutes” should fix it.



from Microsoft – TechCrunch https://techcrunch.com/2019/01/30/xbox-one-black-screen/

NYC Council questions tax breaks and economic impact of Amazon HQ2

Braving 20-degree weather, protesters crowded the steps of New York City Hall this morning with signs highlighting a “crumbling MTA” and rising tuition. Several held pro-union placards, while a man in a bright yellow warehouse vest claimed, “Amazon doesn’t let me pee.”

This morning, New York’s City Council held a hearing examining Amazon’s proposed HQ2 in Long Island City. Titled “Does the Amazon Deal Deliver for New York City Residents?,” the hearing follows one held last month that focused on the closed-door proceedings that delivered Amazon’s bid to the industrial Queens neighborhood.

The second time around, the council promised to explore the tax incentives that made the deal possible, along with the potential impact such a move could have on the city, residents and infrastructure.

Last year, New York was revealed to be one of two cities that would house a second headquarters for the retail giant. The other, Crystal City, North Virginia, approved $750 million in subsidies after a brief debate earlier this week.

The company has been subject to a larger pushback in New York, where rent prices and infrastructure are already feeling the strain of the city’s 8.6 million residents. Both the company and city officials came under scrutiny for backdoor dealings ahead of the official announcement.

“In this case, the deal was done backwards,” Speaker Corey Johnson said in his opening remarks. “The City and State made a deal with HQ2 in Long Island City and agreed to give away at least $3 billion in public subsidy before they did their due diligence.”

Amazon Vice President of Public Policy Brian Huseman attended the hearing to represent the retail giant’s position. “We believe our new headquarters should provide job opportunities for all New Yorkers,” he hold the Council. “Amazon’s investment in Long Island City will create 25,000 jobs over 10 years with an average salary of more than $150,000.”

Huseman was also quick to cite plans this week to fund high school classes in the city and used the opportunity to announce partnerships with LaGuardia Community College (LAGCC), the City University of New York (CUNY) and the State University of New York (SUNY), which would create a cloud computing certificate program for students. Both serve the clear function of demonstrating Amazon’s commitment to the community while providing a potential pipeline for future employees.

The site chosen for the office space, council members were quick to point out, was previously designated for two public schools, 5,000 units of affordable housing, parks and commercial space. 

An upcoming hearing will feature statements from the community. For now, however, those who made it through the chamber doors were asked to sit quietly. The crowd largely heeded the warning, save for a few outbursts and the constant presence of bright orange handbills reading, “Caution: Amazon Lies,” along with a frowning face playing off the company’s familiar “A to Z” logo.

As Huseman delivered his opening remarks, twin black banners were unfurled from the balcony, claiming that “Amazon Delivers Lies” and “Supports Deportation.” Police escorted protesters out, before a third shouted complaints about Amazon’s union policies. He, too, was escorted out, as security issued a warning that any additional outbursts would force the balconies to be cleared.

Union policies were a recurring theme throughout. Council member Daniel Dromm declared that “New York is a Union town,” while Deputy Leader Jimmy Van Bremmer shamed the company for an anti-union stance. 

Johnson pressed Huseman, asking whether the company would agree to remain neutral with regards to workers unionizing. “No sir,” the executive answered. Pushed whether Amazon’s surveillance technology has been employed by agencies like ICE to deport immigrants, Huseman answered, “We cannot disclose who our customers are without their consent.”

Huseman added that inclusion played a role in the company’s ultimate decision to settle in Queens. The borough is, notably, the most diverse county in the U.S. “We asked cities and locations to identity the diversity of the talent pool,” he told the council. “We are very excited about the diversity of the talent pool.”

Amazon also conceded that tax incentives were one of several motivating factors in the decision. “Labor was the primary driver,” a representative said. “The cost of doing business was also a driver.”

No date has been announced for the third hearing. 



from Amazon – TechCrunch https://techcrunch.com/2019/01/30/nyc-council-questions-tax-breaks-and-economic-impact-of-amazon-hq2/

Amazon partners with New York colleges on a cloud computing job training program

A day after Amazon detailed plans to fund computer science classes in New York area high schools, in an effort to expand its tech pipeline for its new HQ2 location in Queens, the company this morning announced a second educational initiative that sees it teaming up with New York City and state colleges. Amazon says it will work with LaGuardia Community College (LAGCC), the City University of New York (CUNY), and the State University of New York (SUNY) to create a cloud computing certificate program for students across New York. The goal will be to get students ready for entry-level tech roles – like those at Amazon or elsewhere.

The program, which begins this fall, will be offered to the tens of thousands of students across these universities, Amazon says. In addition, LAGCC will partner with at least one New York City high school to offer concurrent enrollment in the 15-credit certificate program.

While the new high school courses are being funded through the Amazon Future Engineer program, this certificate program for college students is being handled through Amazon’s AWS Educate program. The Educate program is today being used by over 1,500 institutions to train students in cloud computing by offering them hands-on experience in AWS technology. This skill can then be used to apply for jobs at Amazon and other companies.

The program includes curriculum development workshops and AWS trainings for faculty, while students receive free AWS Promotional Credits in order to perform their project assignments.

Another feature of the program is a job board that allows students to upload resumés, receive job alerts, connect with recruiters, and search for cloud computing jobs and internships at Amazon and other tech companies.

Amazon notes cloud computing is one of the highest-paying I.T. jobs, but its goal here is not altruistic, of course. It’s prepping the tech talent pipeline to ensure its new NYC “HQ2″ has room to grow. The company also adds that local demand for cloud computing talent will increase 17 percent by 2024, citing New York Department of Labor forecasts.

“As we continue to expand our presence in New York, we’re excited to work with the community to provide more opportunities for skills development,” said Ardine Williams, VP of Workforce Development at Amazon, in a statement about the program. “There is such rich talent in New York, and we want to ensure we’re reaching New Yorkers from diverse backgrounds, as we hire for 25,000 jobs across the region. We see this collaboration with LAGCC, CUNY, and SUNY as ensuring that more students have the opportunity to join companies like Amazon as we seek out more tech talent. This is the beginning of our workforce development efforts in New York – we’re looking forward to launching more initiatives to meet New Yorkers where they are, providing opportunities for new skill sets and even better paying jobs,” Williams said.

 



from Amazon – TechCrunch https://techcrunch.com/2019/01/30/amazon-partners-with-new-york-colleges-on-a-cloud-computing-job-training-program/

Foxconn pulls back on its $10 billion dollar factory commitment

Well that didn’t last long.

In 2017, Foxconn announced the largest investment of a foreign company in the United States when it selected Mount Pleasant, Wisconsin for a new manufacturing facility. Buttressed by huge economic development grants from Wisconsin, an endorsement from President Trump, and Foxconn CEO Terry Gou’s vision of a maker America, the plant was designed to turn a small town and its environs into the futuristic “Wisconn Valley.”

Now, those dreams are coming apart faster than you can say “Made in America.”

In an interview with Reuters, a special assistant to Gou says that those plans are being remarkably scaled back. Originally designed to be an advanced LCD factory, the new Foxconn facility will instead be a much more modest (but still needed!) research center for engineers.

It’s a huge loss for Wisconsin, but the greater shock may be just how obvious all of this was. I wrote about the boondoggle just a few weeks ago, as had Bruce Murphy at The Verge a few weeks before that. Sruthi Pinnamaneni produced an excellent podcast on Reply All about how much the economic development of Mount Pleasant tore the small town asunder.

The story in short: the economics of the factory never made sense, and economics was always going to win over the hopes and dreams of politicians like Wisconsin governor Scott Walker, who championed the deal. Despite bells and whistles, televisions are a commodity product (unlike, say, airfoils), and thus the cost structure is much more compatible with efficient Asian supply chains than with American expensive labor.

Yet, that wasn’t the only part of the project that never made any sense. Foxconn was building in what was essentially the middle of nowhere, without the sort of dense ecosystem of suppliers and sub-suppliers required for making a major factory hum. (Plus, as a native of Minnesota, I can also attest that Wisconsin is a pile of garbage).

Those suppliers are everything for manufacturers. Just this past weekend, Jack Nicas at the New York Times observed that Apple’s advanced manufacturing facility in Austin, Texas struggled to find the right parts it needed to assemble its top-of-the-line computer, the Mac Pro:

But when Apple began making the $3,000 computer in Austin, Tex., it struggled to find enough screws, according to three people who worked on the project and spoke on the condition of anonymity because of confidentiality agreements.

In China, Apple relied on factories that can produce vast quantities of custom screws on short notice. In Texas, where they say everything is bigger, it turned out the screw suppliers were not.

There are of course huge manufacturing ecosystems in the United States — everything from cars in Detroit, to planes in Washington, to advanced medical devices in several major bio-hubs. But consumer electronics is one that has for the most part been lost to Singapore, Taiwan, Korea, and of course, China.

Geopolitically, Foxconn’s factory made a modicum of sense. With the increasing protectionism emanating from Western capitals, Foxconn could have used some geographical diversity in the event of a tariff fight. The company is Taiwanese, but manufacturers many of its products on the mainland.

And of course, a research center is still an enormous gain for a region of Wisconsin that could absolutely use high-income, professional jobs. Maybe the process of rolling out a next-generation manufacturing ecosystem will take more time than originally anticipated, but nothing is stopping further expansion in the future.

Yet, one can’t help but gaze at the remarkable naïveté of Wisconsin politicians who offered billions only to find that even massive subsidies aren’t enough. It’s a competitive world out there, and the United States has little experience in these fights.

India may put friction on foreign firms to protect domestic startups

Indian Prime Minister Narendra Modi. (MONEY SHARMA/AFP/Getty Images)

One of the major battles for tech supremacy is over the future of the Indian IT market, which is rapidly bringing more than a billion people onto the internet and giving them robust software services. I’ve talked a bit about data sovereignty, which mandates that Indian data be stored in Indian data centers by Indian companies, pushing out foreign companies like Amazon, Google, and Alibaba.

Now, it looks like India is taking a page from the Asian tiger-school of development, and is going to increasingly favor domestic firms over foreign ones in key industries. Newley Purnell and Rajesh Roy report in the WSJ:

The secretary of India’s Telecommunications Department, Aruna Sundararajan, last week told a gathering of Indian startups in a closed-door meeting in the tech hub of Bangalore that the government will introduce a “national champion” policy “very soon” to encourage the rise of Indian companies, according to a person familiar with the matter. She said Indian policy makers had noted the success of China’s internet giants, Alibaba Group Holding Ltd. and Tencent Holdings Ltd. , the person said. She didn’t immediately respond to a request for more details on the program or its timing.

The idea of national champions is simple. Unlike the innovation world of Silicon Valley, there are obvious sectors in an economy that need to be fulfilled. Food and clothes have to be sold, deliveries made, all kinds of industrial goods need to be built. Rather than creating a competitive market that requires high levels of duplicate capital investment, the government can designate a few companies to take the lead in each market to ensure that they can invest for growth rather than in, say, marketing costs.

If done well, such policies can rapidly industrialize a country’s economic base. When done poorly, the lack of competition can create lethargy among entrepreneurs, who have already won their markets without even trying.

The linchpin is whether the government pushes companies to excel and sets aggressive growth targets. In Korea and China, the central governments actively monitored corporate growth during their catch-up years, and transferred businesses to new entrepreneurs if business leaders failed to perform. Can India push its companies as hard without market forces?

As the technology industry matures in the West, entrepreneurs will look for overseas as their future growth hubs. The challenge is whether they will be let in at all.

Video game geopolitics

Nexon’s MapleStory2 game is one of its most profitable (Screenshot from Nexon).

Korea and Japan are two of the epicenters of the video game industry, and now one of its top companies is on the auction block, raising tough questions about media ownership.

Nexon founder Kim Jung Ju announced a few weeks ago that he was intending to sell all of his controlling $9 billion stake in the leading video game company. The company has since executed something of a multi-stage auction process to determine who should buy those shares. One leading candidate we’ve learned is Kakao, the leading internet portal and chatting app in Korea.

The other leading candidate is China-based Tencent, which owns exclusive distribution rights in China of some of Nexon’s most important titles.

Tencent has been increasingly under the sway of China’s government, which froze video game licensing last year as it worked to increase content regulation over the industry. Now the question is whether it will be politically palatable to sell a leading star of Korea’s video game industry to its economic rival.

From the Financial Times:

Mr Wi added that Nexon would be an attractive target for Tencent, which pays about Won1tn in annual royalties to the South Korean game developer. But selling the company to Tencent would be “politically burdensome” for Mr Kim, given unfavourable public opinion in South Korea towards such a sale, he cautioned.

“Political risks are high for the deal. Being criticised for selling the company to a foreign rival, especially a Chinese one, would be the last thing that Mr Kim wants,” said Mr Wi.

Such concerns around Chinese media ownership have become acute throughout the world, but we haven’t seen these concerns as much in the video game industry. Clearly, times have changed.

TechCrunch is experimenting with new content forms. This is a rough draft of something new – provide your feedback directly to the author (Danny at danny@techcrunch.com) if you like or hate something here.

Share your feedback on your startup’s attorney

My colleague Eric Eldon and I are reaching out to startup founders and execs about their experiences with their attorneys. Our goal is to identify the leading lights of the industry and help spark discussions around best practices. If you have an attorney you thought did a fantastic job for your startup, let us know using this short Google Forms survey and also spread the word. We will share the results and more in the coming weeks.

What’s Next

  • More work on societal resilience

This newsletter is written with the assistance of Arman Tabatabai from New York



from Amazon – TechCrunch https://techcrunch.com/2019/01/30/foxconn-pulls-back-on-its-10-billion-dollar-factory-commitment/

How business-to-business startups reduce inequality

The $37,000 latte

If you live in the city and grab a coffee or a snack every afternoon for about $4, it’s a vivid example of the cost of debt.

You’re either a little behind or a little ahead.

Over ten years, if you’re funding that daily purchase with ongoing credit card debt, at $1,000 a year, it’ll cost you $24,408.40, and you might never find the means to repay the debt.

On the other hand, if that same $1,000 went into a low-cost investment fund that paid about 7% a year, you’d end up with $13,816.45 in the bank.

That’s because interest compounds. It’s because banks like to charge more than they pay out. And it’s mostly because we’re very aware of the short-term and happily ignore the long term.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594744622/0/sethsblog~The-latte/

Tuesday, January 29, 2019

Amazon to fund computer science classes in over 130 NYC high schools

Following Amazon’s decision to set up one of its new headquarters in Long Island City, Queens, the company announced this morning a plan to fund computer science classes in over 130 New York City area high schools. Specifically, Amazon will fund both introductory and Advanced Placement (AP) classes across all five NYC boroughs, including over 30 schools in Queens, near its new headquarters.

The courses will be supported by the Amazon Future Engineer program, whose stated goal is to bring over 10 million kids to computer science per year, and fund computer science courses for over 100,000 underprivileged kids in 2,000 low-income high schools in the U.S. It also awards 100 students per year with four-year $10,000 scholarships and offers internships at Amazon.

The new funding for the New York area schools will cover preparatory lessons, tutorials, and professional development for teachers, says Amazon, as well as offer sequenced and paced digital curriculum for students, and live online support for both teachers and students.

All participating students will also receive a free membership to AWS Educate, which offers free computing power in the AWS Cloud for coding projects.

It’s no surprise that NYC areas schools would be next on the list of areas to fund by way of Amazon’s Future Engineer program, given Amazon’s need to grow its base and a developer funnel for new tech talent in the NYC area. However, the move also drives home how disappointing Amazon’s “HQ2” decision has been for those areas that lost out when the retail giant opted to split its “second” headquarters between Queens and Arlington, VA.

There are cities across the U.S. that would have benefitted more from Amazon’s ability to fund computer science courses in their school systems. Instead, Amazon is pouring more money into an area that already has a lot of tech talent.

Amazon isn’t exactly being welcomed in NYC, anyway, as its arrival will drive up rents, displace plans for affordable housing, impact small business, and crowd already overcrowded public transportation, along with other issues.

Amazon says it will working with New York-area curriculum provider, Edhesive to bring the courses to the schools. A full list of the schools that will receive the classes is here.



from Amazon – TechCrunch https://techcrunch.com/2019/01/29/amazon-to-fund-computer-science-classes-in-over-130-nyc-high-schools/

Starting with data centers, Carbon Relay is slashing energy costs and emissions using AI

Taiwanese technology giant Foxconn International is backing Carbon Relay, a Boston-based startup emerging from stealth today, that’s harnessing the algorithms used by companies like Facebook and Google for artificial intelligence to curb greenhouse gas emissions in the technology industry’s own backyard — the datacenter.

Already, the computing demands of the technology industry are responsible for 3% of total energy consumption — and the addition of new technologies like Bitcoin to the mix could add another half a percent to that figure within the next few years, according to Carbon Relay’s chief executive, Matt Provo.

That’s $25 billion in spending on energy per year across the industry, Provo says.

A former Apple employee, Provo went to Harvard Business School because he knew he wanted to be an entrepreneur and start his own business — and he wanted that business to solve a meaningful problem, he said.

Variability and dynamic nature of the data center relating to thermodynamics and the makeup of  a facility or building is interesting for AI because humans can’t keep up..

“We knew what we wanted to focus on,” said Provo of himself and his two co-founders. “All three of us have an environmental sciences background as well… We were fired up about building something that was true AI that has positive value… the risk associated [with climate change] is going to hit in our lifetime we were very inspired to build a company whose technology would have an impact on that.”

Carbon Relay’s mission and founding team including Thibaut Perol and John Platt (two Harvard graduates with doctorates in applied mathematics) was able to attract some big backers.

The company has raised $6 million from industry giants like Foxconn and Boston-based angel investors including Dr. James Cash — a director on the boards of Walmart, Microsoft, GE, and State Street; Black Duck Software founder, Douglas Levin; Karim Lakhani, a director on the Mozilla Corporation board; and Paul Deninger, a director on the board of the building operations management company, Resideo (formerly Honeywell).

Provo and his team didn’t just raise the money to tackle data centers — and Foxconn’s involvement hints at the company’s broader goals. “My vision is that commercial HVAC systems or any machinery that operates in a business would not ship without our intelligence inside of it,” says Provo.

What’s more compelling is that the company’s technology works without exposing the underlying business to significant security risks, Provo says.

“In the end all we’re doing are sending these floats… these values. These values are mathematical directions for the actions that need to be taken,” he says. 

Carbon Relay is already profitable, generating $4 million in revenue last year and on track for another year of steady growth, according to Provo.

Carbon Relay offers two products: Optimize and Predict, that gather information from existing HVAC devices and then control those systems continuously and automatically with continuous decision making.

“Each data center is unique and enormously complex, requiring its own approach to managing energy use over time,” said Cash, who’s serving as the company’s chairman. “The Carbon Relay team is comprised of people who are passionate about creating a solution that will adapt to the needs of every large data center, creating a tangible and rapid impact on the way these organizations do business.”



from Microsoft – TechCrunch https://techcrunch.com/2019/01/29/starting-with-data-centers-carbon-relay-is-slashing-energy-costs-and-emissions-using-ai/

The repetition of stories

It’s not difficult to maintain a grey cloud and a sullen outlook. The event is long over, but the story remains.

A proven approach is to keep repeating the narrative that led us ever deeper into this memory hole. As with a missing tooth, we probe that spot, over and over, examining it from all angles, again and again, in order to keep the story fresh.

On the other hand, forgotten stories have little power.

And the same approach works for a feeling of optimism and possibility. Repeating stories (to ourselves and others) about good fortune and generosity makes those stories more powerful.

What happens to us matters a great deal, but even more powerful are the stories we repeat about what happened.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594578710/0/sethsblog~The-repetition-of-stories/

Monday, January 28, 2019

Opportunity costs just went up

Every choice has a price.

If you have $100 to invest and you buy this stock instead of that bond, the interest you gave up in making your choice is your opportunity cost.

At the dinner buffet, you can take as much food as you like, but you can only consume so much food. Which means that eating the jambalaya means you won’t have room to eat a dosa. That’s your opportunity cost.

Opportunity cost is the key to making decisions. Once you know the value of the alternatives you’re giving up, you can be smarter about what you’re choosing to do.

Time is finite. We only get the next hour once, and then it’s gone forever. So choices about how we spend or invest our time come with real opportunity costs.

A car with a bumper sticker that says, “I’d rather be surfing,” tells us a lot about the driver (including the inconsistency of his or her actions). But it’s proof that each of us wrestles with opportunity costs every day.

With that in mind, the cost of watching a cat video on YouTube is real indeed.

And the internet has raised the opportunity cost of time spent.

Our access to the world of learning and online resources means that the alternatives are far more valuable than they used to be.

You’re about to spend 11 minutes perfecting an email to a customer. You could do a 90% ideal job in one minute, and the extra 10 minutes spent will increase the ‘quality’ of the email to 92%.

The alternative? Now, you could spend that ten minutes reading a chapter of an important new book. You could learn a few new functions in Javascript. You could dive deep into the underlying economics of your new project…

Or perhaps you’re about to spend an hour manually cleaning a database or tweaking some image files. You do this every day.

Today, though, you could invest an hour in learning to build a macro that will do this recurring job in just a minute a day from now on. Or you could figure out how to hire a trusted freelancer who will do the job on a regular basis for far less than it’s costing you to do it yourself.

Next week, the choices you made at the buffet won’t matter much. But if you learn a new skill, you own it forever.

Human beings don’t like thinking about opportunity costs. As they approach infinity, it’s easy to get paralyzed. As they get harder to compute, it’s difficult to focus and be mindful of the choices already made. That’s a challenge.

But worse, far worse, is to ignore them and fail to learn and connect and level up.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594402404/0/sethsblog~Opportunity-costs-just-went-up/

Sunday, January 27, 2019

Contractor yield

Imagine you’ve got a set of plans for a simple one-family home. And imagine that you’re a developer with acres of land waiting to be subdivided.

You could hire four different contractors and have them build that house on four corners of your land.

Within weeks, you’d know which ones were efficient, careful and effective. You’d easily be able to measure their productivity, because they have access to the same suppliers and are building the same house.

Is there any doubt at all that the best of them would be dramatically better than the worst? It’s not hard to imagine a 3x difference between the two.

And yet, it most fields, like heart surgery, copyediting and continuing education, we fail to do this. In others, though, once we start doing it, it feels like we get carried away and can’t stop.

Just because it’s easy to measure doesn’t mean we should (and the opposite is even more true).

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594283030/0/sethsblog~Contractor-yield/

Saturday, January 26, 2019

Relentlessly lowering expectations

We always compare performance on a relative basis. “Well, it’s better than it was yesterday…”

Toddlers, for example, seem like geniuses compared to the babies they used to be.

Some people around us have embraced a strategy of always lowering expectations so that their mediocre effort is seen as acceptable. Over time, we embrace the pretty good memo or the decent leadership moment, because it’s so much better than we feared.

And some? Some relentlessly raise expectations, establishing a standard that it’s hard to imagine exceeding. And then they do.

If you’ve been cornered into following, working with or serving someone in the first group, an intervention can be rewarding. For you and for the person trapped in this downward cycle.

Raising our expectations is a fine way to raise performance as well.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/594177918/0/sethsblog~Relentlessly-lowering-expectations/