Showing posts with label Amazon – TechCrunch Brian Heater. Show all posts
Showing posts with label Amazon – TechCrunch Brian Heater. Show all posts

Thursday, November 12, 2020

Apple HomePod Mini review: Remarkably big sound

It’s hard to shake the sense that the smart speaker market would look considerably different had the HomePod Mini arrived several years back. It’s not so much that the device is transformative on the face of it, but it’s impossible to deny that it marks a dramatically different approach to the category than the one Apple took almost three years ago with the launch of the original model.

Apple has never been a particular budget-conscious company when it comes to hardware — terms like “Apple tax” don’t spring out of nothing. But the last few years have seen the company soften that approach in an effort to appeal to users outside its traditional core of creative professionals. The iPhone and Apple Watch have both seen the company more aggressively pushing to appeal to entry-level users. It only follows that it would follow suit with its smart speaker.

Couple that with the fact that the Echo Dot and Google/Nest Home minis pretty consistently rate as the best-selling smart speakers for their respective company, and arrival of a HomePod Mini was all but inevitable, as Apple looks to take a bite out of the global smart speaker market, which currently ranks Amazon and Google at around 40% a piece. It’s going to be an uphill battle for the HomePod, but the Mini is, simply put, its strongest push in that direction to date.

Launched in early 2018 (after delays), the HomePod was a lot of things — but no one ever claimed it was cheap (though no doubt they found a way to spin it as a good deal). The $349 price tag (since reduced to $299) was hundreds of dollars more than the most expensive models from Amazon and Google. The HomePod was a premium device, and that was precisely the point. Music has always been a cornerstone of Apple’s philosophy, and the HomePod was the company’s way of embracing the medium without cutting corners.

Image Credits: Brian Heater

As Matthew wrote in a David Foster Wallacesque “four sentence” review, “Apple’s HomePod is easily the best sounding mainstream smart speaker ever. It’s got better separation and bass response than anything else in its size and boasts a nuance and subtlety of sound that pays off the seven years Apple has been working on it.”

He called it “incredibly over-designed and radically impressive,” while bemoaning limited Siri functionality. On the whole, the HomePod did a good job in being what it set out to be — but it was never destined to be the world’s best-selling smart speaker. Not at that price. What it did do, however, was help convince the rest of the industry that a smart speaker should be, above all, a speaker, rather than simply a smart assistant delivery device. The last several generations of Amazon and Google products have, accordingly, mostly brought sound to the forefront of product concerns.

Essentially, Amazon and Google have become more focused on sound and Apple more conscious of price. That’s not to say, however, that the companies have met somewhere in the middle. This is not, simply put, the Apple Echo Dot. The HomePod Mini is still, in many ways, a uniquely Apple product. There’s a focus on little touches that offer a comparably premium experience for its price point.

That price point being $99. That puts the device in league with the standard Amazon Echo and Google Nest, rather than their respective budget-level counterparts. Those devices run roughly half that price and are both fairly frequently — and quite deeply — discounted. In fact, those devices could nearly fall into the category of loss leaders for their respective companies — dirt-cheap ways to get their smart assistants into users’ homes. Apple doesn’t appear particularly interested in that approach. Not for the time being, at least. Apple wants to sell you a good speaker.

And you know what? The HomePod Mini is a surprisingly good speaker. Not just for its price, but also its size. The Mini is nearly exactly the same size as the new, round Echo Dot — which is to say, roughly the size of a softball. There are, however, some key differences in their respective designs. For starters, Amazon moved the Echo’s status ring to the bottom of the device, so as to not impede on its perfectly spherical design. Apple, on the other hand, simply lopped off the top. I was trying to figure out what it reminds me of, and this was the best I came up with.

Image Credits: Brian Heater

The design decision keeps the product more in line with the original HomePod, with an Aurora Borealis of swirling lights up top to show you when Siri is doing her thing. It also allows for the inclusion of touch-sensitive volume buttons and the ability to tap the surface to play/pause music. Rather than the fabric-style covering that has dominated the last several generations of Google and Amazon products, the Mini is covered in the same sort of audio-conductive mesh material as the full-size HomePod.

The device comes in white or space gray, and unlike other smart speakers, seems to be less about blending in than showing off. Of course, being significantly smaller than the HomePod makes it considerably more versatile. I’ve been using one of the two Minis Apple sent on my desk at home, and it’s an ideal size. On the bottom is a hard plastic base with an Apple logo.

There’s a long, non-detachable fabric cable. It would be nice if the cord was user-detectable, so you can swap it out as needed, but no go. The cable sports a USB-C connector, however, which makes it fairly versatile on that end. There’s also a 20W power adapter in the box (admittedly, not a sure bet with Apple, these days). It’s disappointing — but not surprising that there’s no auxiliary input on-board — there wasn’t one on the standard HomePod, either.

Image Credits: Brian Heater

Where Amazon switched to a front-facing speaker for the new Echo, Apple continues to focus on 360-degree sound. Your preference may depend on where you place the speaker, but this model is more versatile, especially if you’re not just seated in front of the speaker all day. I’ve used a lot of different smart speakers in my day, and honestly, I’m really impressed with the sound the company was able to get out of the 3.3-inch device.

It’s full and clear and impressively powerful for its size. Obviously that goes double if you opt for a stereo pair. Pairing is painless, out of the box. Just set up two devices for the same room of your home and it will ask you whether you want to pair them. From there, you can specify which one handles the right and left channels. If you’d like to spread out, the system will do multiroom audio by simply assigning speakers to different rooms. From there, you can just say, “Hey Siri, play music in the kitchen” or “Hey Siri, play music everywhere.” You get the picture.

In fact, the whole setup process is pretty simple with an iPhone. It’s quite similar to pairing AirPods: hold the phone near the speaker and you’ll get a familiar white popup guiding you through the process of setting it up, choosing the room and enabling voice recognition.

The speakers also get pretty loud, though if you need clear sound at a serious volume, I’d strongly recommend looking at something bigger (and pricier) like the original HomePod. For the living room of my one-bedroom in Queens, however, it does the trick perfectly, and sounds great from pretty much any angle in the room.

As a smart assistant, Siri is up to most of the basic tasks. There are also some neat tricks that leverage Apple’s unique ecosystem. You can, say, ask Siri to send images to your iPhone, and it’ll oblige, using Bing results. The fact of the matter is, however, that Amazon and Google got a pretty major head-start on the smart home assistant front and Apple is still catching up.

Image Credits: Brian Heater

There have, however, been some key strides of late — particularly as it pertains to Home/HomeKit. The last couple of iOS updates have brought some solid smart home updates; 14.1 brought intercom functionality specifically for HomePods and 14.2 extends that to other other devices. So you can say, “Hey Siri, intercom everyone, dinner is ready,” and beam it to various devices. The feature joins similar offerings from Amazon and Google, but does so on a wide range of (Apple) products, sending a pre-recorded snippet of your voice to the devices.

The system works out of the box with HomeKit-compatible devices — it’s a small list, compared to what’s currently offered for Alexa and Google Assistant, but it’s growing. You can check out the entire list of compatible smart home devices here.

Image Credits: Brian Heater

I found the voice recognition to be quite responsive to voice, even when the music is playing loud. Beyond Siri, there are a couple of ways to interact with the device. In addition to a single tap on the top to play/pause, a double-tap advances the track, triple-tap goes to the previous track and touching and holding fires up Siri. Unlike other smart speakers, there’s no physical button to turn off the mic — and you can’t ask Siri to do this either. The device is only listening for a “hey Siri” trigger and audio isn’t stored, but the feature would be nice for additional peace of mind.

You can also control music from your iPhone using AirPlay 2. That’s my preferred method, because I’m a bit of a micromanager when it comes to music. You’ll need to hit the AirPlay button to do that — or you can simply hold the iOS device near the HomePod Mini to take advantage of handoff using the U1 chip (iPhone 11 or later). That’s a neat little trick.

As someone who’s more accustomed to using Spotify than Apple Music, one thing that tripped me up a bit, however, is that when you ask the HomePod to play music, it will pick up from the last time you verbally requested playback, rather than treating all of your Apple Music listening sessions as a single stream. I prefer Spotify’s unified cross-device approach here.

Image Credits: Brian Heater

That said, a nice little iOS 14.2 addition brings your aggregated listening history (Apple Podcasts and Music) to a single stream accessible by long-pressing your HomePod in the Home app. From there you can tap on an album or podcast to automatically send them to the smart speaker.

All told, I’ve quite enjoyed my time with the little smart speaker. As I noted at the top, it’s hard not to wonder what might have been if Apple had launched the Mini alongside the initial HomePod. I suspect the company would still be a ways from market share domination, but the product really could have eaten into Amazon and Google’s lead. Instead, Apple waited — likely in hopes of getting the package right. That’s certainly understandable. Apple’s never been one to rush into a product, and the HomePod Mini sounds all the better for it.



from Amazon – TechCrunch https://techcrunch.com/2020/11/12/apple-homepod-mini-review-remarkably-big-sound/

Amazon’s in-garage delivery is now available in 4,000 US cities

For all the myriad ways Amazon has made shopping more convenient, the last-mile delivery can be an issue. The company’s Key service is an attempt to address those issues, offering a way for packages to get delivered even when residents aren’t home or are otherwise unreachable.

Currently the company offers home, car and garage delivery options. The latter, which launched in 2019 with 50 cities, now reaches more than 4,000, according to the company. The cities include New York, Los Angeles, Chicago, Philadelphia, Dallas, Washington, D.C., Houston, Boston, Atlanta and Phoenix. There are thousands of nearby smaller cities and towns on the list, as well. Shout out to Astoria, New York.

The feature is open to Prime members who have a myQ garage door opener, which drivers can access. In addition to the existing delivery features, Amazon is adding in-garage grocery delivers in a handful of cities starting today, including Chicago, Dallas, Los Angeles, San Francisco and Seattle. The feature will be limited to select areas and will be expending to other U.S. cities at some unspecified point in the future.



from Amazon – TechCrunch https://techcrunch.com/2020/11/12/amazons-in-garage-delivery-is-now-available-in-4000-us-cities/

Wednesday, November 11, 2020

Ring doorbells recalled over fire threat

Amazon-owned Ring devices have long been under scrutiny of privacy advocates. Now the brand is dealing with another issue entirely, as the U.S. Consumer Product Safety Commission (CPSC) has posted a recall notice for its second-generation doorbell. Some 350,00 units in the U.S. and 8,700 in Canada are being recalled over fire and burn concerns. The devices were on sale through Amazon’s sites and retail locations.

The recall comes in the wake of 23 reports of fire and eight reports of minor burns related to the model. According to the CPSC, the issue relates specifically to the use of incorrect screws during the smart doorbell’s installation. Ring says the issue should not impact users, so long as they only use the screws included with the system. Incorrect use, on the other hand, could directly damage the doorbell’s battery, leading to the aforementioned issue, which, in turn, can cause bodily harm or property damage.

The commission’s site lists the specific details for units impacted by the news and adds that Amazon is voluntarily conducting the recall. Per the CPSC, “Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions.”

After purchasing Ring in 2018, the brand has been a source of controversy for both privacy and security concerns. In September, the company promised to add end-to-end encryption for videos captured with the devices.



from Amazon – TechCrunch https://techcrunch.com/2020/11/11/ring-doorbells-recalled-over-fire-threat/

Friday, October 30, 2020

Q3 earnings find Apple and Google looking to the future for hardware rebounds

“5G is a once-in-a-decade kind of opportunity,” Tim Cook told the media during the Q&A portion of Apple’s Q3 earnings call. “And we could not be more excited to hit the market exactly when we did.”

The truth of the matter is its timing was a mixed bag. Apple was, by some accounts, late to 5G. By the time the company finally announced that it was adding the technology across its lineup of iPhone 12 variants, much of its competition had already beat the company to the punch. Of course, that’s not a huge surprise. Apple’s strategy is rarely a rush to be first.

5G networks are only really starting to come into their own now. Even today, there are still wide swaths of users who will have to default to an LTE connection the majority of the time they use their handsets. The arrival of 5G on the iPhone was really as much about future-proofing this year’s models as anything. Consumers are holding onto phones longer, and in the three or four years before it’s time for another upgrade, the 5G maps will look very different.

Clearly, the new iPhone didn’t hit the market exactly when Apple had hoped; the pandemic saw to that. Manufacturing bottlenecks in Asia delayed the iPhone 12’s launch by a month. That’s going to have an impact on the bottom line of your quarterly earnings. The company saw a 20% drop for the quarter, year-over-year. That’s hugely significant, causing the company’s stock to drop more than 4% in extended trading.

Apple’s diverse portfolio helped curb some of those revenue slides. While the pandemic has generally had a profound impact on consumer spending on “non-essentials,” changing where and how we work has helped bolster Mac and iPad sales, which were up 28% and 46%, respectively, year-over-year. It wasn’t enough to completely stop the iPhone stumble, but it certainly brings the importance of a diverse hardware portfolio into sharp relief.

China was a big issue for the company this time around — and the lack of a new, 5G-enabled iPhone was a big contributor. In greater China (including Taiwan and Hong Kong), the company saw a 28% drop in sales. There are a number of reasons to be hopeful about iPhone sales in Q4, however.

As I noted this morning, smartphone shipments were down almost across the board in China for Q3, per new figures from Canalys. Much of that can be chalked up to Huawei’s ongoing issues with the U.S. government. Long the dominant manufacturer in mainland China, the company has been hamstrung by, among other things, a ban on access to Android and other U.S.-made technologies. Apple’s numbers remained relatively steady compared to the competition and Huawei’s issues could present a big hole in the market. With 5G on its side, this next quarter could prove a banner year for the company.



from Amazon – TechCrunch https://techcrunch.com/2020/10/30/q3-earnings-find-apple-and-google-looking-to-the-future-for-hardware-rebounds/

Thursday, October 29, 2020

Spotify hits 320 million monthly active users

In its latest quarterly financial report, Spotify announced that it had crossed 320 million active monthly users. That marks a 29% growth for the quarter, coming on the heels of what seems to be a rather successful launch into the Russian market. Of that number, it now counts 144 million paid users — a 27% jump.

Spotify continues to be the largest music streaming service globally by a rather wide margin. Apple comes in at number two, with around 60 million paid subscribers, as of last year. Amazon Music, meanwhile, is not too far behind at 55 million — though the company doesn’t break out paid subscriber figures (Apple’s is premium only, following a three-month free trial).

In spite of solid growth, Spotify reported a quarterly loss of around $118 million — a big shift since making a quarterly profit in Q3. Among the key drivers the company cited are its on-going decision to offer discounted plans in order to attract new users to the service.

“We can grow that by either adding more users or raising the price of existing users,” the company said on this morning’s call. “We still think there are billions more to go after in this ecosystem, and we’re going to invest in better tools. That will increase the engagement, and if that increases the engagement, it increases our ability to monetize them as well.”

The company has, of course, been spending money like crazy in a bid to become a leader in podcasting content. The past two years have found it spending hundreds of millions of dollars to purchase technology and content companies, including Gimlet, Anchor, Parcast and sports media giant, the Ringer. It noted in this morning’s call that the recent purchase of the Joe Rogan Experience has quickly become its most popular podcast in all of its English-speaking markets.

Spotify says the show has “outperform[ed] our audience expectations. We look forward to the start of our exclusivity period for this podcast by the end of this year.” Rogan’s show created a storm of controversy almost immediately. Just this week, an appearance by de-platformed conspiracy theorist Alex Jones reignited a number of these issues. The company did not respond to our request for comment yesterday.

Nor did it respond to a recent call to increase pay and transparency for musicians — an increasingly important issue as the COVID-19 pandemic has made it all but impossible to make a living on live shows.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/spotify-hits-320-million-monthly-active-users/

Spotify hits 320 million monthly active users

In its latest quarterly financial report, Spotify announced that it had crossed 320 million active monthly users. That marks a 29% growth for the quarter, coming on the heels of what seems to be a rather successful launch into the Russian market. Of that number, it now counts 144 million paid users — a 27% jump.

Spotify continues to be the largest music streaming service globally by a rather wide margin. Apple comes in at number two, with around 60 million paid subscribers, as of last year. Amazon Music, meanwhile, is not too far behind at 55 million — though the company doesn’t break out paid subscriber figures (Apple’s is premium only, following a three-month free trial).

In spite of solid growth, Spotify reported a quarterly loss of around $118 million — a big shift since making a quarterly profit in Q3. Among the key drivers the company cited are its on-going decision to offer discounted plans in order to attract new users to the service.

“We can grow that by either adding more users or raising the price of existing users,” the company said on this morning’s call. “We still think there are billions more to go after in this ecosystem, and we’re going to invest in better tools. That will increase the engagement, and if that increases the engagement, it increases our ability to monetize them as well.”

The company has, of course, been spending money like crazy in a bid to become a leader in podcasting content. The past two years have found it spending hundreds of millions of dollars to purchase technology and content companies, including Gimlet, Anchor, Parcast and sports media giant, the Ringer. It noted in this morning’s call that the recent purchase of the Joe Rogan Experience has quickly become its most popular podcast in all of its English-speaking markets.

Spotify says the show has “outperform[ed] our audience expectations. We look forward to the start of our exclusivity period for this podcast by the end of this year.” Rogan’s show created a storm of controversy almost immediately. Just this week, an appearance by de-platformed conspiracy theorist Alex Jones reignited a number of these issues. The company did not respond to our request for comment yesterday.

Nor did it respond to a recent call to increase pay and transparency for musicians — an increasingly important issue as the COVID-19 pandemic has made it all but impossible to make a living on live shows.



from Amazon – TechCrunch https://techcrunch.com/2020/10/29/spotify-hits-320-million-monthly-active-users/

Tuesday, October 27, 2020

Amazon adds device dashboard in bid to make Fire tablets a smart home control center

It’s been a busy few weeks for the smart home race. Amazon, Google and Apple have all announced new smart speakers aimed at — among other things — cementing their respective positions at the center of users’ connected households.

Adding onto the introduction of a whole bunch of new Echo devices, Amazon is also improving what its famously inexpensive Fire Tablets can do. Today the company will be rolling out a free software update to select slates that brings a smart home device dashboard. The system essentially serves as a one-stop shop for connected devices that work with Alexa.

It’s similar to the sorts of control centers Google and Apple offer with their respective Home apps, with access to things like smart lights, plugs, cameras, thermostats, you name it. Similar functionality can also be found on the Echo Show devices. Fire tablets offer a pretty cheap way in to that functionality (so, too, might Fire TVs, going forward). And, of course, Amazon has also made efforts to improve Alexa functionality on the devices, essentially letting them double as inexpensive smart displays.

Perhaps the biggest piece of the puzzle, however, is the addition of smart home hub functionality on the new Echo. The fact was a bit under reported (Amazon, after all, started adding this functionality with previous Echo Plus models), but adding zigbee functionality for the $99 device should go a ways toward lowering that barrier of entry.

 

 

 



from Amazon – TechCrunch https://techcrunch.com/2020/10/27/amazon-adds-device-dashboard-in-bid-to-make-fire-tablets-a-smart-home-control-center/

Thursday, October 22, 2020

The smart speaker market is expected grow 21% next year

New numbers from Canalys point to a strong growth in smart speaker shipments in Mainland China this year. The market is on track to grow 2020, having gotten the COVID-19 pandemic mostly under control in recent months. The rest of the world — much of which continues to struggle with the virus — is only expected to see a 3% growth this year.

The global market will return to greater growth, per the firm, with numbers hitting 163 million units in 2021, marking a 21% growth overall. In spite of a slow down in purchasing non-essentials, a prolonged shutdown in many areas should lead more consumers to consider the possibility of introducing new devices into their homes — or replacing older and outdated units.

The last couple of months have been fairly busy for such products. Amazon, Google and Apple have all announced refreshes or additions to their smart speaker line. Google recently refreshed its baseline Home devices with new hardware and a new name, as the Nest Audio. Various Echo devices were updated as well, and Apple has finally introduced the long-awaited — and significantly less expensive — HomePod mini.

Image Credits: Canalys

Canalys notes that Apple is the only one of the big three U.S. companies sell their own smart speakers in Mainland China, and the new price point could help the company build more of a footprint in the market.

“The US $99 price segment is pretty much a no-mans-land in China, yet adequate to appeal to Apple’s user-base,” analyst Cynthia Chen says in a release. “Apple should take this opportunity to drive the uptake of its music and other services consumed at home.”



from Amazon – TechCrunch https://techcrunch.com/2020/10/22/the-smart-speaker-market-is-expected-grow-21-next-year/

Amazon Echo review: Well-rounded sound

Six years ago, Amazon essentially created a new consumer electronics category. Expectations weren’t particularly high when the first Echo device debuted in November of 2014. Amazon, after all, has never shied away from throwing a new device against the wall to see what sticks — if anything, that’s become a defining characteristic of the last half-dozen years of Alexa devices.

The Echo stuck. In 2019, 146.9 million smart speakers were shipped globally, according to figures from Strategy Analytics. That figure marked a 70% increase over the year prior. Of that figure, Amazon owned a 26.2% market share.

That’s a success story by any measure. Of course, any competition present is also a knock-on effect of Amazon’s success. Google’s original Home speaker was released two years later, and Apple’s HomePod came out the year after that. While each certainly offered their own unique take on the category, it’s hard to imagine them making the same mark had Amazon not helped define the smart speaker category way back when.

Along with being the smart speaker grandaddy, Amazon’s also updated its devices with the most frequency. Google Home just got its second iteration (now Nest Audio) and the original HomePod is still on its first version. Last month, we got the fourth generation versions of both the Echo and the Echo Dot. The refreshes are about more than just getting people to buy new devices (of course, that’s a big part of it, too) — they’re also about adapting to learnings about how people use these sorts of devices.

Image Credits: Brian Heater

After all, the original Echo had little to go on beyond internal testing. Take audio. The initial Echo was smart first and a speaker second. Sure it could play music, but that was really just a secondary feature. First and foremost, the product was about conversing with Alexa. In 2017, however, Apple showed everyone the importance of focusing on audio quality with the HomePod. For many consumers, it made a lot more sense to purchase a quality speaker with an assistant built in, rather than a purpose-built smart speaker with lousy audio quality.

Image Credits: Brian Heater

Subsequent versions of the Echo started to prioritize audio. Of course, the company never really did so to such a degree that the entry-level product could stand toe to toe with, say, the HomePod (though the Echo Studio is an attempt to approximate that on a somewhat tighter budget), but audio has increasingly become less of an afterthought across the company’s product line.

This year’s redesign centers on an audio upgrade yet again, along with an aesthetic overhaul that attempts to focus some of that newfound sound. The fourth-generation Echo is, in a word, round. Eschewing generations of cylinders, the company has gone with a design that is perfectly spherical (except the flat bottom to stop it from rolling off your table top). I suspect one learning that lead to the new design was where users place speakers in their homes.

Image Credits: Brian Heater

Previous generations have been focused on a more three-dimensional listening experience, assuming, I suppose, that people are sticking these speakers in the middle of a room, rather than up against the wall. While the new Echo is round, however, the hard plastic bottom arcs upward, monopolizing about two-thirds of the device’s back. This time out, the company’s opted for a pair of front-firing 0.8-inch tweeters (one more than gen-three), coupled with a three-inch woofer (same as last year).

The speaker leans a but too heavily on the bass by default for my tastes, though you can adjust those setting via the Alexa app (I took it down about two notches). The sound quality is solid for the size and price point. I was able to get pretty decent playback listening to Spotify. Head to head, I think the Nest Audio delivers a richer, fuller sound — and if you’re currently assistant-agnostic, that’s the one I’m recommending based purely on sound.

Of course, the sound is much fuller if you’ve got a pair of the $99 devices in stereo mode. Amazon thoughtfully sent along two for testing that feature specifically. A similar feature is available for both Google’s Nest devices and Apple’s HomePod and HomePod Mini. Given that two Echos are roughly the price of one Echo Studio, the math might make sense, depending on your home setup.

Image Credits: Brian Heater

I do like the design here. Though sitting next to the Nest Audio, it’s hard to shake a sense of convergent evolution with all of these smart speakers. As it happens, both of my review devices are the same color, and really look like they could have sprung out of the same product line, with their dark fabric coverings. I do, however, appreciate the design work that’s being done to make them feel a bit more subtle than previous generations — and in a sense part of the furniture.

As I mentioned in my recent review of the Echo Dot (which is physically identical to the Echo in all but size), I’m a bit less thrilled with the design to move the light ring to the bottom. I understand practically why the company did this: it wouldn’t have made sense to slice up the round design with a light ring. But the new design only makes sense if the Echo is close to eye level. Otherwise you’re reliant on its reflection from the surface on which the device sits.

Image Credits: Brian Heater

The biggest upgrade here, however, may be the inclusion of a Zigbee hub, which negates the existence of the Echo Plus. It was only a matter of time before the Echo became a smart home hub, and it’s nice that Amazon’s found a way to incorporate that into a device at this price point. It’s a big part of the company’s push to corner the smart home control market. Notably, the new Nest Audio also offers the feature.

An interesting surprise addition is the temperature sensor. In addition to local weather, asking “Alexa, what’s the temperature in here?” it will offer up an average temperature for the room where the Echo resides. Not exactly necessary, but helpful information, I suppose.

Image Credits: Brian Heater

Amazon’s nearly annual updates to the line ensure that no new generation represents as radical an upgrade as the one we just saw between Google Home and Nest Audio. But all in all, Amazon’s presented us with a nice little refresh here.



from Amazon – TechCrunch https://techcrunch.com/2020/10/22/amazon-echo-review-well-rounded-sound/

Monday, October 19, 2020

Amazon Echo Dot with Clock review: A mostly aesthetic update

It’s been a busy few weeks for smart speakers. Amazon kicked things off in late September with newer, rounder versions of both the Echo and Echo Dot. Less than a week later, Google updated the Home, after four years, with the rebranded Nest Audio. And then, last week, Apple unveiled the long-awaited $99 HomePod Mini, finally delivering an affordable version of its Siri speaker.

Amazon, for its part, has easily offered the most regular refreshes of the three. Both the Echo and Echo Dot are currently on their fourth iterations. The Echo Dot with Clock is only on its second (having just been introduced), but for all intents and purposes, the device is basically an Echo Dot — but, you know, with a clock.

The latest update to the line finds the company offering a kind of design uniformity across the smart speakers. The Dot really does look like a diminutive version of the standard Echo. I wasn’t entirely sure how large a difference there would be between the two products, but it’s definitely pronounced. The Echo is the size of a large grapefruit and the Dot is essentially the size of a softball.

The Dot’s size lends it a good deal more flexibility in terms of placement. I could definitely see placing them in nooks and crannies throughout my place to create a kind of makeshift sound system (though the in-box cable is on the short side, so you’ll likely need an extension if you’re not close to an outlet).

Image Credits: Brian Heater

The majority of the speaker is covered in fabric, though the hard plastic bottom arcs up on the back of the device, occupying a large portion of the back. This allows for the inclusion of two ports (power and auxiliary audio out), though it also limits the speaker surface area on the device, restricting a full 360 approach unlike the older hockey puck design. As such, the speaker is just front-facing, in spite of the round design.

The new Echo devices, it’s worth noting, are one in a growing number of devices from big companies that are included as part of a push toward climate consciousness. I won’t really address Amazon’s larger overall carbon footprint here, but it’s nice to see some of that trickling down into these products. According to the company, the plastics are 50% post-consumer recycled, while the fabric and aluminum (including the capable and adapter) are both 100%.

The setup process is as simple as ever. Tap a couple of buttons on the connected Echo app and you should be up and running. The status light ring has been moved to the bottom of the device — that seems to be more of a practical choice than anything. After all, the standard light ring wouldn’t really work at the top of a round, fabric-covered device.

Image Credits: Brian Heater

Whether that’s a net positive kind of depends on where you put the Echo. If it’s around eye-level, great. If it’s below that, it moves the ring out of view, and you may have to rely on seeing how it reflects off the surface it’s sitting on. For my own use, it’s a small step in the wrong direction. The digital clock (the big differentiator between the two Dots) is also a bit low on the ball, leaving a lot of blank surface area up top.

Again, I think Amazon is anticipating people will stick it around eye level, which is certainly the case if you primarily use the clock while lying in bed. The clock itself is plenty bright. And honestly, it’s nice just having a simple digital display sometimes, versus a full-on smart screen. That’s especially the case if you plan to stick it near your bed. That, after all, is supposed to be a kind of refuge from screens. That’s doubly important these days when we’re seemingly never not in front of one.

Image Credits: Brian Heater

That said, the uses for the face are pretty much limited. You get a “Hello” at launch, the time (naturally), the weather when prompted and the volume level. That last bit can be adjusted with voice or with a pair of physical buttons up top. Those are joined by the Alexa button, which fires up the assistant and the always-important microphone off. That turns red when you tap it, along with a red ring on the bottom of the device to let you known the speaker has stopped listening until it’s reenabled.

The sound quality is basically the same — which is to say, kind of what you’d expect from a $50 to $60 smart speaker. It’s good for all of the voice functionality you need, but I certainly wouldn’t rely on it as my default home speaker — even with a couple of them paired up. As an alarm clock, however, sure, go for it. It certainly beats the speaker on your phone.

Image Credits: Brian Heater

The $10 price difference between the Dot and Dot with Clock is a bit of a weird one. I’d anticipate in future generations, Amazon will just combine them into one product, priced the same as the standard Dot. For now, however, telling time at a glance is going to cost you a little extra.

The new Echo arrives October 22. The Dot with Clock won’t be available until November 5.



from Amazon – TechCrunch https://techcrunch.com/2020/10/19/amazon-echo-dot-with-clock-review-a-mostly-aesthetic-update/

Wednesday, September 30, 2020

The new Google TV brings streaming apps, live TV and search into a single interface

Not to be confused with the smart TV platform of the same name (2010-2014, RIP) or the Android TV platform it’s built on top of, Google has just taken the wraps off the new Google TV. The name refers to the interface for the new, aptly titled Chromecast with Google TV, combining streaming services, live TV (via YouTube TV) and various other Google offerings into a single, streamlined UI.

In that sense, the new Google TV is similar to offerings from Apple and Amazon, serving as a kind of one-stop-shop to replace cable TV outright. It works with most of the top streaming offerings, including Disney+, france.tv, HBO Max, Netflix, Rakuten Viki and, of course, YouTube, with NBC’s Peacock coming soon.

Live TV is accessible for those who have a YouTube TV membership in the States. The (admittedly pricey at $65 a month) service brings access to 85 live stations, including the networks, CNN, ESPN and Nickelodeon, available via a Live tab. The company will also be adding additional live TV provider integration down the road.

The real secret sauce here, however, seems to be the underlying search smarts that serve as the foundation for so much of what Google does. Here’s the company discussing the new feature in a blog post:

To build this, we studied the different ways people discover media—from searching for a specific title to browsing by genre—and created an experience that helps you and what to watch. We also made improvements to Google’s Knowledge Graph, which is pa of how we beer understand and organize your media into topics and genres, from movies about space travel to reality shows about cooking. You’ll also see titles that are trending on Google Search, so you can always and something timely and relevant.

Image Credits: Google

Users can search for specific recommendations via voice. They can also use Assistant to get the weather, sports scores and view their security cams via compatible products like Nest straight from the TV set. The fact that the system is built on top of Android TV means that Google TV is compatible with some 6,500 apps at launch, with support for the company’s own streaming gaming offering, Stadia, coming in the first half of next year. When not in use, Ambient mode will display a slideshow of Google Photos.

Google TV is available for  Chromecast with Google TV, which launches today at $50. Users can also access it as part of the new Google TV app — an update to Google Play Movies & TV for Android, which also arrives today.



from Amazon – TechCrunch https://techcrunch.com/2020/09/30/the-new-google-tv-brings-streaming-apps-live-tv-and-search-into-a-single-interface/

Thursday, September 24, 2020

Amazon’s new Echo Show 10 follows you as you move

So this is crazy. Amazon’s new Echo Show 10 swivels on its base to follow you around the room. The on-board camera is capable of recognizing a person and spins around to follow them — essentially taking the person tracking feature found on Facebook’s Portal and Google’s Nest Hub Max to the next, creepier lever.

Amazon is quick to note — from a privacy perspective — that the device doesn’t identify people individually, so much as just recognizing the general shape of a person and spinning around in such a way that always keep the display facing them. Not sure how it works with multiple people, et all, but will be interesting to see in person. I’m also, frankly, wondering how useful a feature this is ultimately — and whether it’s worth that extra level of tracking.

Image Credits: Amazon

As the name implies, there’s a 10-inch HD touch display on board. That’s paired with a. 13-megapixel camera and a 2.1 audio system. Like the new Echo, it has Zigbee functionality built-in, so the device also serves as a smart home hub.

Amazon’s been adding a bunch of third-party software functionality to the Show in recent months, and the list now includes Zoom, Skype and, get this, Netflix. Those are all big wins int he era of working from home, but Netflix especially, since the Show was dealt a major blow when Google removed YouTube support from Echo devices.

The Echo Show 10 runs $250. That’s pretty expensive, as far as these smart screens go. I suspect a lot of what you’re paying for here is that pricy mechanism to follow you around as you move — for many, that addition is probably not worth the premium.



from Amazon – TechCrunch https://techcrunch.com/2020/09/24/amazons-new-echo-show-10-follows-you-as-you-move/

This is the newer, rounder $100 Amazon Echo

Amazon kicked things off at today’s big (virtual) hardware event in Seattle by introducing a very new and very round take on the Echo. The biggest change appears to be aesthetic, turning the smart speaker into a big, fabric covered call. That’s a nice improvement from a sound perspective, doing a better job of offering fuller sound from all sides. It’s a design the company is carrying across the speaker line, including similarly shaped versions of the Dot.

The new smart speaker automatically tunes itself to the size and layout of your room, according to the company. It also features Zigbee and Bluetooth low energy built-in, serving as a smart home hub and essentially negating the need for the Echo Plus. Amazon Sidewalk is also built-in now, so the speaker works with the company’s new home networking system.

The blue light ring that lets you know the device is working has been moved to the bottom of the device, which appears to be a largely pragmatic choice, so as to not break up the all-over speaker design. The speaker ships in three colors at launch: Charcoal, Glacier White, and Twilight Blue. It’s a subtle color scheme, not far removed from Google’s Nest/Home offerings.



from Amazon – TechCrunch https://techcrunch.com/2020/09/24/this-is-the-newer-rounder-100-amazon-echo/

Wednesday, September 16, 2020

Alexa’s new celebrity wake words ‘Hey Samuel,’ turns the assistant into Samuel L. Jackson

Alexa just read me Monday’s baseball scores. It was great for two reasons. First, the A’s shut out the Mariners 9-0 in the second game of a doubleheader. And second, she did so in Samuel L. Jackson’s voice. With Amazon based in Seattle, I assume they’re happy I’ve chosen to focus on the latter fact for the rest of this post.

Alexa heads Toni Reid and Rohit Prasad joined us onstage today at Disrupt to discuss the smart assistant’s history, biggest obstacles and future. They also used the occasion to announce that the highest-grossing actor of all time now has his own wake word. After installing the Samuel L. Jackson celebrity voice skill, Alexa users can make the “Pulp Fiction” star their default assistant voice, triggering him with the wake words “Hey Samuel.”

I’ve been using the skill on an Echo Show this week, and it’s a fun addition to Alexa that swears sometimes. In fact, there’s a warning when you install it that it’s not particularly family-friendly (like the real Samuel L. Jackson, he uses MFer a fair bit more than your standard voice assistant). Most of the commands are just standard Alexa stuff in Jackson’s voice, but there are some gems on there, like asking questions about reptiles on aircraft. He’s a bit less up on some of the deeper cuts from his filmography.

The addition of Jackson for Alexa follows Google’s own introduction of celebrity voice cameos from John Legend and Issa Rae. It’s clear that both companies believe a little star power goes a long way toward keeping users engaged with a virtual assistant. Honestly though, Jackson is one of the best gets you can imagine, both in terms of name recognition and novelty. It’s hard to think of too many names that might top it (Obama? Oprah? Pee-Wee Herman?).

One of the stories Amazon is interested in telling here is how surprisingly difficult it was to create a secondary wake word. The Samuel L. Jackson skill was available before, but essentially required the user to say ““Hey Alexa, ask Samuel…” Essentially a smart assistant game of telephone. The novelty wears off pretty fast, to be honest.

“The Alexa wake word has billions of interactions every week,” Alexa Senior Machine Learning Manager Shiv Vitaladevuni says in a post tied to the news. “However, there was a paucity of training data for the ‘Hey, Samuel’ wake word. To develop the multi wake word model for ‘Hey Samuel’ and Alexa, we had to develop new training and data modeling techniques, while drawing on learnings from the past.”



from Amazon – TechCrunch https://techcrunch.com/2020/09/16/alexas-new-celebrity-wake-words-hey-samuel-turns-the-assistant-into-samuel-l-jackson/

Friday, September 4, 2020

Low-cost fitness bands see a resurgence in interest amid the pandemic

While wearable fitness devices saw an uptick in shipments in North America for Q2, the overall dollar amount of the market remained steady, according to new numbers out of Canalys. The discrepancy can be chalked up to a decline in the average selling price of the products.

Continuing an overall trend for 2020, the COVID-19 pandemic has increased interest in wearable devices, as consumer look to both monitor their health and track step counts, as mass closing have made many more sedentary. Perhaps owing to large unemployment figures and a massive economic downturn, the decisions customers have been making are trending forward the more frugal end of the spectrum.

Image Credits: Canalys

“Americans invested heavily in sub-US$50 trackers during the pandemic to stay accountable for the greater amount of time spent at home,” analyst Vincent Thielke said in a comment tied to the figures’ release.

The numbers buck larger on-going wearable trends, which have found smartwatches starting to utterly dominate the conversation. Of course, results that can tied directly to the pandemic ought not be viewed as indicators of broader, on-going trends. They do, however, seem to open up a perhaps temporary opportunity to low cost device makers. Amazon is tricking while the iron is hot with the Halo band, and a number of companies that have had continued success in Asia could potentially find an opening in the market. Subscription services appear to be the key way forward for monetizing relatively low-cost devices.

Apple continues to dominate the category overall. That’s helped along by a bump in shipments for the Apple Watch Series 3. The three-year-old smartwatch saw a 30% year-over-year growth, as a $200 alternative to Apple’s higher end devices.



from Amazon – TechCrunch https://techcrunch.com/2020/09/04/low-cost-fitness-bands-see-a-resurgence-in-interest-amid-the-pandemic/

Wednesday, August 19, 2020

Facebook Portal gets serious about remote work with BlueJeans, GoToMeeting, Webex and Zoom apps

Facebook’s Portal line didn’t get off to the smoothest start when it launched back in 2018. The company no doubt realized from the outset that it would have a lot to prove on the privacy front when attempting to convince users to essentially invite a Facebook-powered camera into their living quarters. And in the intervening years, it has made a point to demonstrate that it’s privacy and security first for the social media giant.

Recent months have also seen the company looking to branch out from the friends and family angle, into teleconferencing. Certainly it makes sense to strike while the iron is hot on that front, as remote work has become the standard for most office jobs — and will likely continue to remain as such for some time to come.

Following up the recent announcement of the business-themed Workplace on Portal, Facebook this morning announced the smart display will be getting apps from four of the top teleconferencing companies: BlueJeans (now part of our parent company, Verizon), GoToMeeting, WebEx and Zoom. Facebook notes that the apps won’t be coordinated on the same day, but all of the apps will be arriving at some point in September for the Portal Mini, standard Portal and Portal+. Portal TV support is coming later.

It’s a big morning for Zoom, in particular. The popular service made its own separate announcement this morning, noting that — in addition to Portal — its Zoom for Home offering will also be arriving on Amazon’s Echo Show and Google’s Nest Hub Max. That’s a hat trick for the top home smart screens. The other platforms will be getting Zoom after Portal, at some point before the end of the year.

The appeal is clear, of course. Zoom notably has launched its own teleconferencing appliance, as have some third-party hardware companies, like the Y Combinator-backed Sidekick. That solution in particular was an interesting one due to its always-on approach — an attempt to better approximate in-person working conditions. After all, what are these sorts of devices about, if not trying to hammer out what the new normal is going look like moving forward.

For its part, Facebook says it’s actively exploring various ways to convert its device to the work setting. That includes things like custom and blurred backgrounds, which are coming to Workplace and will arrive on WebEx day-of, with additional support for other apps dependent on the developers. If you’ve ever teleconferenced from your living room, you no doubt know what a lifesaver those can be.

What will also be interesting to see is whether companies plan to offer bulk purchasing for these devices for enterprises. Facebook says it currently has nothing to announce on that front (“stay tuned”), but I wouldn’t be surprised to see that sort of feature introduced for some of these products in the not-so-distant future, as they look to compete with more traditional teleconferencing products. Mileage will certainly vary depending on how much trust businesses are willing to put into Facebook/Google/Amazon.

As the pandemic continues to wear on, however, these sorts of devices will only grow more attractive as a method for keeping remote employees always-connected.



from Amazon – TechCrunch https://techcrunch.com/2020/08/19/facebook-portal-gets-serious-about-remote-work-with-bluejeans-gotomeeting-webex-and-zoom-apps/