Monday, September 30, 2019

Microsoft OneDrive Personal Vault rolls out worldwide, launches expandable storage

Earlier this summer, Microsoft introduced an extra layer of security to its Dropbox competitor, OneDrive. The security features, called OneDrive Personal Vault, allow users to protect their files with two-step verification, like a fingerprint or facial recognition, PIN code or a one-time code sent through email, SMS or Microsoft Authenticator. At the time of launch, however, the feature was only available to select markets. Today, it’s rolling out worldwide and introducing new features, including expandable storage.

The company said OneDrive Personal Vault would initially be available to Australia, New Zealand and Canada, but would reach all OneDrive users by the end of the year.

With today’s expansion, it’s a little ahead of schedule, as it’s just now the end of September.

Personal Vault is available to all OneDrive users, with some limitations.

For those using OneDrive’s free or standalone 100GB storage plan, you’re able to store up to three files in Personal Vault. Office 365 subscribers can store as many files as they want, up to their storage limits.

Stronger authentication is the key selling point for Personal Vault, but it also comes with additional security measures. This includes “Scan and Shoot,” which lets you scan documents or shoot photos directly to Personal Vault, bypassing your device storage, like the camera roll. Personal Vault will also automatically lock files after a period of inactivity, restrict sharing on the files saved to prevent accidental shares and automatically sync files to a BitLocker-encrypted area of the hard drive on Windows 10 PCs.

ba2d0566 5e67 43ce 998a fa1aa6517dbeIn addition to the global launch of Personal Vault, Microsoft also today introduced new storage options for One Drive, plus new features like PC Folder backup and dark mode.

Starting today, OneDrive users will now be able to add storage to their plans in 200GB increments, starting at $1.99 per month.

Meanwhile, PC Folder backup will allow OneDrive to back up your desktop, documents and picture folders from your Windows PC to the cloud, similar to rival desktop apps from Dropbox and Google Drive, for example. This option is available to Windows 7, 8 and 10 PCs. On Windows 10, it’s integrated so users can even opt to enable it during Windows setup or updates.

And OneDrive will now support a dark mode on iOS 13.

Personal Vault is live globally, as of today.



from Microsoft – TechCrunch https://techcrunch.com/2019/09/30/microsoft-onedrive-personal-vault-rolls-out-worldwide-launches-expandable-storage/

Microsoft’s Windows Virtual Desktop service is now generally available

Microsoft today announced that Windows Virtual Desktop (WVD), its Azure-based system for virtualizing the Windows and Office user experience it announced last September, is now generally available. Using WVD, enterprises can give their employees access to virtualized applications and remote desktops, including the ability to provide multi-session Windows 10 experiences, something that sets Microsoft’s own apart from that of other vendors who offer virtualized Windows desktops and applications.

In addition to making the service generally available, Microsoft is also rolling it out globally, whereas the preview was U.S.-only and the original plan was to slowly roll it out globally. As Scott Manchester, the principal engineering lead for WVD, also told me that over 20,000 companies signed up for the preview. He also noted that Microsoft Teams is getting enhanced support in WVD with a significantly improved video conferencing experience.

Shortly after announcing the preview of WVD, Microsoft acquired a company called FSLogix, which specialized in provisioning the same kind of virtualized Windows environments that Microsoft offers through WVD. As Microsoft’s corporate VP for Microsoft 365 told me ahead of today’s announcement, the company took a lot of the know-how from FSLogix to ensure that the user experience on WVD is as smooth as possible.

Andreson noted that just as enterprises are getting more comfortable with moving some of their infrastructure to the cloud (and have others worry about managing it), there is now also growing demand from organizations that want this same experience for their desktop experiences. “They look at the cloud as a way of saying, ‘listen, let the experts manage the infrastructure. They can optimize it; they can fine-tune it; they can make sure that it’s all done right.’ And then I’ll just have a first-party service — in this case Microsoft — that I can leverage to simplify my life and enable me to spin up and down capacity on demand,” Anderson said. He also noted, though, that making sure that these services are always available is maybe even more critical than for other workloads that have moved to the cloud. If your desktop stops working, you can’t get much done, after all.

Anderson also stressed that if a customer wants a multi-session Windows 10 environment in the cloud, WVD is the only way to go because that is the only way to get a license to do so. “We’ve built the operating system, we built the public cloud, so that combination is going to be unique and this gives us the ability to make sure that that Windows 10 experience is the absolute best on top of that public cloud,” he noted.

He also stressed that the FSLogix acquisition enabled his team to work with the Office team to optimize the user experience there. Thanks to this, when you spin up a new virtualized version of Outlook, for example, it’ll just take a second or two to load instead of almost a minute.

A number of companies are also still looking to upgrade their old Windows 7 deployments. Microsoft will stop providing free security patches for them very soon, but on WVD, these users will still be able to get access to virtualized Windows 7 desktops with free extended security updates until January 2023.  Anderson does not believe that this will be a major driver for WVD adoption, but he does see “pockets of customers who are working on their transition.”

Enterprises can access Windows 10 Enterprise and Windows 7 Enterprise on WVD at no additional licensing cost (though, of course, the Azure resources they consume will cost them) if they have an eligible Windows 10 Enterprise or Microsoft 365 license.

 



from Microsoft – TechCrunch https://techcrunch.com/2019/09/30/microsofts-windows-virtual-desktop-service-is-now-generally-available/

Don’t buy cheap chocolate

Halloween is a month away. And over the next few weeks, a lot of cheap chocolate is going to get bought in preparation for the ringing doorbell.

Cheap chocolate is made from beans picked by poor kids in dangerous conditions.

And cheap chocolate is made from beans that don’t even taste that good, but come from more hardy trees, so it’s more reliable to grow.

Some of the poorest people in the world raise cacao beans, and the market is driven by the low bidders. The low bidders are the folks who have no room for flexibility in their supply chain because the end product they sell is so price sensitive. For forty years, it’s been a race to the bottom, one that has led to plenty of ignored pain.

On the other hand, expensive chocolate turns the ratchet in the other direction. The folks who make the bars, particularly those who do direct trade, keep paying higher and higher wages. They keep children out of the system. And they encourage their growers to use the tastier artisanal Criollo and Trinitario varieties, keeping them from extinction.

The race to the top often creates more winners than losers. That’s because instead of seeking to maximize financial returns at the expense of everyone in the system, they’re focused on something else.

 

PS Today’s a fine day to sign up for The Marketing Seminar. Even if you don’t market chocolate, but especially if you do.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/607303296/0/sethsblog~Dont-buy-cheap-chocolate/

Sunday, September 29, 2019

Learnable

It’s worth remembering that if someone knows how to do something, that means, with sufficient effort, you could probably learn it too.

You might not be willing to put in the time and effort, but it’s learnable.

“I went to art school. That means that everything I can do with a pen you can learn to do as well.” Alex Peck.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/607277480/0/sethsblog~Learnable/

Saturday, September 28, 2019

How to become a VC, Amazon’s voice play, Peloton stock, Facebook’s new VR environment and more

EC Editorial Announcements

TechCrunch Disrupt SF is this week: join us on the Extra Crunch stage

TechCrunch’s biggest event of the year is happening this coming week at the brand-new Moscone North convention center in SF. We have wall-to-wall programming on our inaugural Extra Crunch stage, where audience members can ask questions to our panelists on topics as diverse as growth marketing, recruiting, fundraising, legal quandaries, and more.

If you want to join but haven’t bought your ticket, remember that all Extra Crunch annual subscribers get 20% off our tickets by emailing extracrunch@techcrunch.com. And if you can’t join, we will have synopses of some of the EC panels coming out in the following weeks.

Transfer your Extra Crunch Brex Reward points to JetBlue

A while back, we added an Extra Crunch member benefit where all EC members can receive 100,000 Brex Rewards points if they sign up for a new Brex account. Now, those points can also be transferred to JetBlue, perhaps for those fancy Mint seats between New York and SF. We are going to continue to add new member benefits, so do let us know if you have any interesting ideas or want to partner with us.

Follow our new @extracrunch Twitter handle

Finally, we now have a new Twitter handle for Extra Crunch: @extracrunch. We will be retweeting all EC articles on the handle, and later on, will be exploring other ways to engage with members through Twitter. Follow us!

Inside the venture capital recruiting process

Top venture capital partner recruiter (among other verticals) Dan Miller of True Search describes what it takes to become an investor these days at a VC firm:

If you are interviewing for operating roles in companies in parallel to interviewing with VC firms, you will get multiple offers (probably quite good ones) in the former category before you’ve made it far in the latter. It is exceedingly common in the VC Partner searches I run to find out that an excellent candidate has multiple strong offers in Product roles from big tech companies and hot startups, for example, before they’ve made it halfway through a VC interview process.

This Week in Apps: AltStore, acquisitions and Google Play Pass

TechCrunch’s apps maven Sarah Perez is starting a new, occasional series on the most important developments in the app world along with her analysis of what’s taking place. This week, she explores AltStore, a new type of app store, iOS 13 adoption trends, an App Annie acquisition, and five or so other stories:



from Amazon – TechCrunch https://techcrunch.com/2019/09/28/how-to-become-a-vc-amazons-voice-play-peloton-stock-facebooks-new-vr-environment-and-more/

Ways to grow

A checklist to get you started—you can either do the same thing or a different thing…

More of the same

Persist

Get the word out

Doing something different

    Change an element of what you do

Raise your prices

Lower your prices

Make it better

Tell a different story

Serve a different customer

Enter a new segment

Change the downstream effects of your work

Earn trust

Make bigger promises

Organize

Get better clients

Do work that matters to someone

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/607255126/0/sethsblog~Ways-to-grow/

Friday, September 27, 2019

TC’s Greg Epstein and Kate Clark talk mental health startups and the ‘Cult of the Founder’

Some weeks, tech ethics is in the news. And some weeks, it IS the news. This week was one of the latter,

There were so many ethically fraught news stories about technology companies over these past few days, I had trouble keeping track of them all. So I’m delighted that my latest interviewee for this series on ethics and technology is TechCrunch’s own Kate Clark, a reporter covering startups and venture capital.

Kate is one of the tech reporters on whom I rely most heavily for insight into what the hell is going on in Silicon Valley, and not just because she’s prolific, a fine writer, and so hardworking she seems to attend every VC dinner and startup product launch in Northern California (though she is all of those things).

I also turn to her (well actually, I turn to her Twitter — we’ve never met in person) because, though she would never claim to have any special training or authority in ethics, she has three of the top qualities I look for in an ethical leader: a passion for equitable inclusion; a well-modulated bullshit detector; and enough compassion for humanity to expect better of us all.

When Kate and I spoke on Wednesday afternoon, she was as harried as you might expect, at least based on her tweets.

image1 1

Image via Twitter / Kate Clark / @KateClarkTweets

Greg Epstein: I’ve been looking forward to talking to you for a while now, and I certainly picked a busy day.

Kate Clark: Not as bad as yesterday.

Epstein: I follow your work closely; it informs mine. I’m sitting here in Cambridge, Massachusetts, where I work, and I’m thinking about the ethics of technology.



from Amazon – TechCrunch https://techcrunch.com/2019/09/27/tcs-greg-epstein-and-kate-clark-talk-mental-health-startups-and-the-cult-of-the-founder/

The race to the bottom

When anyone has the ability to announce breaking news, urgent updates, RIGHT NOW, steal attention and emergencies, then sooner or later, many will do just that.

Attention is scarce, scarcer than ever, and we’ve given everyone a machine that can steal attention, and a keyboard that can be used to steal even more.

The race for cheap, unearned attention is a race that can’t be won. As soon as someone gains the lead, someone else will lower their standards and take a shortcut to get even more. The players have already surrendered their self-esteem, so it’s simply an escalating hijack of trust. And so we have dark patterns, once-respected media outlets with shameless headlines and an entire industry based on clickbait, come-ons and trickery.

It’s pretty clear that there’s an alternative. A chance to work toward the top instead. To deliver anticipated, personal and relevant messages to people who want to get them. The opportunity to create remarkable products and services for a focused audience, stuff so good that people want to talk about it.

This is marketing. To choose to race to the top and then to do it well.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/607217082/0/sethsblog~The-race-to-the-bottom/

Thursday, September 26, 2019

GoodRx is coming for subscription prescription services with the launch of GoodRx Care

Several months after discreetly acquiring the online prescription service HeyDoctor, GoodRx is launching a new service based on the acquisition, GoodRx Care and offering a direct challenge to online prescription services like Hims, Hers, Nurx, Ro and others.

Already a billion-dollar giant in the world of prescription fulfillment through its cost-comparison and discount medication fulfillment business, more than 10 million consumers use the company’s services already.

With GoodRx Care, customers can use the online medical service to get a consultation, treatment, prescriptions and lab tests from doctors. The array of services on offer, which covers conditions and ailments from urinary tract infection treatments and birth control pills to erectile dysfunction medication and hair replacement supplements, mirror those pitched by white-glove online prescription services like Ro, Hims, Hers, and Nurx.

Screen Shot 2019 09 26 at 3.40.59 PM

GoodRx Care services

“Over the years, we’ve helped millions of Americans find affordable solutions for their prescription medications, but have also learned that many people struggle to get to the doctor,” said Doug Hirsch, co-CEO and co-founder of GoodRx. “By introducing GoodRx Care, we aim to help fill in the gaps in care to improve access, adherence, and affordability of medical care for all Americans.”

For Hirsch and GoodRx, the expansion into these kinds of online consultations was a natural extension of the company’s services. “One third of people who come to GoodRx . are coming to GoodRx and they may not have the prescription that they don’t think they need,” he says. “For a long time now we’ve been  telling people you may need a prescription for the service and telemedicine options are available.” 

Now the company can keep those customers in-house by offering their own telemedicine consults.

Other technology companies are also pushing deeper into the healthcare industry with Amazon making a big splash with the launch of its employee-only healthcare service offering telemedicine and on-site consultations with staff doctors. Apple, too, has its own healthcare service for employees.

Even BestBuy is seeing big dollars in the healthcare industry. It expects healthcare services to become an increasingly important component to its bottom line as more technology hardware and software is developed to cater to both the aging population, remote health solutions, and infant and childcare.

Demand for more healthcare alternatives is only increasing even as the cost of care rises and the value of healthcare services declines.

As GoodRx notes, access to primary care physicians is hard for most Americans. Some patients can wait up to three weeks to see a doctor and there’s the potential that the country could see a shortfall of up to 120,000 doctors coming within the next 15 years. Add that to the fact that over 27.5 million Americans don’t even have health insurance and the demand for low cost access to care seems obvious.

What’s less obvious is that the care Americans need is access to physicians which will prescribe hair-loss or erectile dysfunction treatments, acne treatments, eyelash growth, or metabolic assessments.

Hirsch says more services will be coming in later months. “We’re at the very early stages of telemedicine,” he says. “We want to continue to expand into more primary services as is safe and affordable and as we can.”

For now, the focus was on bringing the price point down and having more control over where to refer customers. “A lot of these services are tied to mail-order clinics and that could be hundreds of dollars [for a consultation or prescription],” Hirsch says. “We’re going to say it’s $20 for a visit. You can do it today… and you can have a pricing options… we’re saying you’ve had your doctor visit… here’s a list of prices and coupons if you want them.”

Since its launch in 2017, HeyDoctor has had over 100,000 consultations and had already been working with GoodRx, according to Hirsch. The terms of the acquisition were not disclosed.

The acquisition of HeyDoctor is the first big strategic gambit from the company in the year since it raised money from the private equity firm, Silverlake, in a transaction which valued the discount pharmaceutical provider at roughly $2.8 billion, according to a CNBC report.

“In an increasingly fragmented and confusing healthcare system, our goal is to provide a one-stop shop for services that address most basic healthcare needs,” said Hirsch.

 



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/goodrx-is-coming-for-subscription-prescription-services-with-the-launch-of-goodrx-care/

Europe shows the way in online privacy

After passively watching for many years as tech giants developed dominant market positions that threaten consumer privacy and stifle competition, American antitrust regulators seem to have finally grasped what’s happening and decided to take action. 

This increasing scrutiny, which tacitly acknowledges that Europe’s more proactive regulators were perhaps right all along, is helping unleash a wave of tech startups at the expense of big tech. By holding industry titans accountable over the privacy and use of our data, regulators are encouraging long overdue disruption of everything from back-end infrastructure to consumer services.

Over the past decade, Facebook, Google, Amazon and others have tightened their grip on their respective domains by buying up hundreds of smaller rivals, with little U.S. government opposition. But as their dominance has grown, and as egregious privacy violations and mishaps proliferate, regulators can no longer look the other way.

In recent months, American regulators have announced a flurry of new antitrust investigations into big technology companies. The Federal Trade Commission has voted to fine Facebook $5 billion for misusing consumer data, the U.S. House Judiciary Committee is probing the tech industry for antitrust violations and 50 attorneys general announced an antitrust probe into Google. U.S. officials are even considering establishing a digital watchdog agency.

It’s hard to understand why it took so long, though perhaps U.S. officials were loath to target domestic companies that were driving huge economic growth and creating millions of new jobs. In contrast, their counterparts across the pond have been on an antitrust tear under the watch of European Union antitrust commissioner (and now also EVP of digital affairs) Margrethe Vestager.

Now that regulators from both Europe and the United States are pursuing antitrust probes, they have exposed areas where startups can innovate. 

Startups take on big tech



from Microsoft – TechCrunch https://techcrunch.com/2019/09/26/europe-shows-the-way-in-online-privacy/

Daily Crunch: Amazon announces new Alexa devices

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Everything Amazon announced at its Alexa event

Amazon held a big shindig yesterday to announce a whole bunch of new hardware ahead of the holidays. Naturally, the lineup includes new Echo smart speakers, as well as Alexa-powered earbuds, glasses, a smart ring and even an oven.

Oh, and Alexa is also getting celebrity voices — starting with Samuel L. Jackson, whose smooth tones you can purchase for just 99 cents.

2. Facebook announces Horizon, a VR massive-multiplayer world

Facebook Horizon is a virtual reality sandbox universe where you can build your own environments and games, play and socialize with friends or just explore the user-generated landscapes. Basically, it’s Facebook’s take on Second Life, and it’s launching in private beta next year.

3. Verizon lights up 5G in (parts of) NYC

Manhattan and downtown Brooklyn are the carrier’s first focus in New York City, bringing the total number of cities with Verizon 5G to 13. (Obligatory reminder: Verizon owns TechCrunch.)

4. Summer wants to vanquish student loans for borrowers, and now has $10M to do it

Through Summer’s platform, borrowers can get a full 360-degree view of their current student loan situation, and begin exploring options for how to repay it in the most financially efficient way possible.

5. Nigeria’s CcHub acquires Kenya’s iHub to create mega Africa incubator

Two of Africa’s powerhouse tech incubators will join forces: Nigerian innovation center and seed-fund CcHub has acquired Nairobi-based iHub.

6. Founders, get to Disrupt SF for answers to the really hard questions

Yes, it’ll be fun to see all the celebrities (Will Smith! Steph Curry!) at Disrupt SF, but be sure to check out the agenda for the Extra Crunch stage, where we’ll get more in-depth about the challenges that every founder faces.

7. How Amazon is closing out competitors by opening up voice

More Amazon news: The company announced the formation of a new consortium called the Voice Interoperability Group, which aims to create a set of standards and technology for voice-enabled hardware, with users able to trigger one voice over another with the right set of “wake words.” (Extra Crunch membership required.)



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/daily-crunch-amazon-announces-new-alexa-devices/

The time is right for Apple to buy Sonos

It’s been a busy couple of months for smart speakers – Amazon released a bunch just this week, including updated versions of its existing Echo hardware and a new Echo Studio with premium sound. Sonos also introduced its first portable speaker with Bluetooth support, the Sonos Move, and in August launched its collaboration collection with Ikea. Meanwhile, Apple didn’t say anything about the HomePod at its latest big product event – an omission that makes it all the more obvious the smart move would be for Apple to acquire someone who knows what they’re doing in this category: Sonos.

Highly aligned

From an outsider perspective, it’s hard to find two companies who seem more philosophically aligned than Sonos and Apple when it comes to product design and business model. Both are clearly focused on delivering premium hardware (at a price point that’s generally at the higher end of the mass market) and both use services to augment and complement the appeal of their hardware, even if Apple’s been shifting that mix a bit with a fast-growing services business.

Sonos, like Apple, clearly has a strong focus and deep investment in industrial design, and puts a lot of effort into truly distinctive product look and feel that stands out from the crowd and is instantly identifiable once you know what to look for. Even the company’s preference for a mostly black and white palette feels distinctly Apple – at least Apple leading up to the prior renaissance of multicolour palettes for some of its more popular devices, including the iPhone.

airplay2 headerThen from a technical perspective, Apple and Sonos seem keen to work together – and the results of their collaboration has been great for consumers who use both ecosystems. AirPlay 2 support is effectively standard on all modern Sonos hardware, and really Sonos is essentially the default choice already for anyone looking to do AirPlay 2-based multiform audio, thanks to the wide range of options available in different form factors and at different price points. Sonos and Apple also offer an Apple Music integration for Sonos’ controller app, and now you can use voice control via Alexa to play Apple Music, too.

Competitive moves

The main issue that an Apple-owned Sonos hasn’t made much sense before now, at least from Sonos’ perspective, is that the speaker maker has reaped the benefits of being a platform that plays nice with all the major streaming service providers and virtual assistants. Recent Sonos speakers offer both Amazon Alexa and Google Assistant support, for instance, and Sonos’ software has connections with virtually every major music and audio streaming service available.

What’s changed, especially in light of Amazon’s slew of announcements this week, is that competitors like Amazon are looking more like they want to own more of the business that currently falls within Sonos’ domain. Amazon’s Echo Studio is a new premium speaker that directly competes with Sonos in a way that previous Echos really haven’t, and the company has consistently been releasing better-sounding versions of its other, more affordable Echos. It’s also been rolling out more feature-rich multi-room audio features, including wireless surround support for home theater use – all things squarely in the Sonos wheelhouse.

alexa echo amazon 9250064

For now, Sonos and Amazon seem to be comfortably in ‘frenemy’ territory, but increasingly, it doesn’t seem like Amazon is content to leave them their higher-end market segment when it comes to the speaker hardware category. Amazon still probably will do whatever it can to maximize use of Alexa, on both its own and third-party devices, but it also seems to be intent on strengthening and expanding its own first-party device lineup, with speakers as low-hanging fruit.

Other competitors, including Google and Apple, don’t seem to have had as much success with their products that line up as direct competitors to Sonos, but the speaker-maker also faces perennial challenges from hi-fi and audio industry stalwarts, and also seems likely to go up against newer device makers with audio ambitions and clear cost advantages like Anker, too.

Missing ingredients/work to be done

Of course, there are some big challenges and potential red flags that stand in the way of Apple ever buying Sonos, or of that resulting union working out well for consumers. Sonos works so well because it’s service-agnostic, for instance, and they key to its success with recent products seems to also be integration with the smart home assistants that people seem to actually want to use most – namely Alexa and Google Assistant.

Under Apple ownership, it’s highly possible that Apple Music would at least get preferential treatment, if not become the lone streaming service on offer. It’s probable that Siri would replace Alexa and Assistant as the only virtual voice service available, and almost unthinkable that Apple would continue to support competing services if it did make this buy.

That said, there’s probably significant overlap between Apple and Sonos customers already, and as long as there was some service flexibility (in the same way there is for streaming competitors on iOS devices, including Spotify) then being locked into Siri probably wouldn’t sting as much. And it would serve to give Siri the foothold at home that the HomePod hasn’t managed to provide. Apple would also be better incentivized to work on improving Siri’s performance as a general home-based assistant, which would ultimately be good for Apple ecosystem customers.

Another smart adjacency

Apple’s bigger acquisitions are few and for between, but the ones it does make are typically obviously adjacent to its core business. A Sonos acquisition has a pretty strong precedent in the Beats purchase Apple made in 2014, albeit without the strong motivator of providing the underlying product and relationship basis for launching a streaming service.

What Sonos is, however, is an inversion of the historical Apple model of using great services to sell hardware. The Sonos ecosystem is a great, easy to use, premium-feel means of making the most of Apple’s music and video streaming services (and brand new games subscription offering), all of which are more important than ever to the company as it diversifies from its monolithic iPhone business.

I’m hardly the first to suggest an Apple-Sonos deal makes sense: J.P. Morgan analyst Samik Chatterjee suggested it earlier this year, in fact. From my perspective, however, the timing has never been better for this acquisition to take place, and the motivations never stronger for either party involved.

Disclosure: I worked briefly for Apple in its communications department in 2015-2016, but the above analysis is based entirely on publicly available information, and I hold no stock in either company.



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/the-time-is-right-for-apple-to-buy-sonos/

The Google Assistant can now control your Xbox One

It wasn’t so long ago that Microsoft was betting heavily on its Cortana digital assistant. That’s a bet that didn’t pay off. But since this is the new Microsoft, the company is instead betting on integrating its products with those services that its users do actually use and today, the company announced that you will now be able to control your Xbox One from the Google Assistant. For now, this feature is in beta, but you can expect a full launch later this fall.

To be clear, this doesn’t mean the Google Assistant is now available on your Xbox One and you can’t ask it for the weather. What it does mean is that you’ll be able to ask the Assistant to launch games on the Xbox, pause them, turn up the volume, etc. (Hey Google, turn off Xbox.”).

You can find a full list of supported commands here.

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This will work with virtually every Assistant-enabled device, including your iOS and Android phones. To get started, you set up the Xbox like any other third-party Assistant device in the Google Home app on Android or iOS — and that’s essentially what the Xbox One then becomes in the Assistant ecosystem: just another device you can control with it.

It’s worth noting that Microsoft, which has basically given up on Cortana for the consumer market, is also working with Amazon to bring Alexa to your PC. Microsoft doesn’t really care what you use to control your Microsoft devices, as long as you use a Microsoft or Windows 10 device. Now it’s probably just a matter of time before you can control your PC with the Assistant — or even get full Assistant support in Windows 10.



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/the-google-assistant-can-now-control-your-xbox-one/

The Google Assistant can now control your Xbox One

It wasn’t so long ago that Microsoft was betting heavily on its Cortana digital assistant. That’s a bet that didn’t pay off. But since this is the new Microsoft, the company is instead betting on integrating its products with those services that its users do actually use and today, the company announced that you will now be able to control your Xbox One from the Google Assistant. For now, this feature is in beta, but you can expect a full launch later this fall.

To be clear, this doesn’t mean the Google Assistant is now available on your Xbox One and you can’t ask it for the weather. What it does mean is that you’ll be able to ask the Assistant to launch games on the Xbox, pause them, turn up the volume, etc. (Hey Google, turn off Xbox.”).

You can find a full list of supported commands here.

a9nfhgsxpxo31

This will work with virtually every Assistant-enabled device, including your iOS and Android phones. To get started, you set up the Xbox like any other third-party Assistant device in the Google Home app on Android or iOS — and that’s essentially what the Xbox One then becomes in the Assistant ecosystem: just another device you can control with it.

It’s worth noting that Microsoft, which has basically given up on Cortana for the consumer market, is also working with Amazon to bring Alexa to your PC. Microsoft doesn’t really care what you use to control your Microsoft devices, as long as you use a Microsoft or Windows 10 device. Now it’s probably just a matter of time before you can control your PC with the Assistant — or even get full Assistant support in Windows 10.



from Microsoft – TechCrunch https://techcrunch.com/2019/09/26/the-google-assistant-can-now-control-your-xbox-one/

Alexa developers can now personalize their skills by recognizing the user’s voice

Amazon Alexa is already capable of identifying different voices to give personalized responses to different users in the household, thanks to the added support for voice profiles two years ago. Now, those same personalization capabilities will be offered to Alexa Skill developers, Amazon has announced.

Alongside Amazon’s big rollout of new consumer devices on Wednesday, the company also introduced a new “skill personalization” feature for the Alexa Skills Kit, that lets developers tap into the voice profiles that customers create through the Alexa companion app or from their device.

This expanded capability lets developers make skills that are able to remember a user’s custom settings, address their preferences when using the skill, and just generally recognize the different household members who are speaking at the time, among other things.

To work, Alexa will send a directed identifier — a generated string of characters and numbers — to the skill in question, if the customer has a voice profile set up. Every time the customer returns to that skill, the same identifier is share. This identifier doesn’t include any personally identifiable information, Amazon says, and is different for each voice profile for each skill the customer users.

Skill developers can then leverage this information to generate personalized greetings or responses based on the customers’ likes, dislikes, and interests.

If the customer doesn’t want to use skill personalization even though they configured a voice profile, they can opt out of the feature in the Alexa app.

Personalization could be a particular advantage to Alexa skills like games, where users may want to save their progress, or to music or podcasts/audio programming skills, where taste preferences come into play.

However, Alexa’s process for establishing voice profiles still requires manual input on users’ parts — people have to configure the option in the Alexa companion app’s settings, or say to Alexa, “learn my voice.” Many consumers may not know it’s even an option — which means developers interested in the feature may have to educate users by way of informational tips in their own apps, at first.

The feature is launching into preview, which means Amazon is just now opening up the ability to select developers. Those interested in putting the option to use will have to apply for access and wait to hear back.



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/alexa-developers-can-now-personalize-their-skills-by-recognizing-the-users-voice/

Amazon makes it easier for smart home devices to alert customers to low supply levels

Alongside all the new Alexa-powered consumer devices Amazon introduced yesterday, the company also unveiled a new set of tools for the makers of smart home device skills that will allow them to tap into Alexa to re-order their supplies. Think — things like printer ink, air filters for smart thermostats, detergent for washing machines, or anything else that has replaceable parts.

This is an area Amazon has focused on before, by way of the Dash Replenishment Service, or DRS. Devices that use the service’s APIs can automatically re-order their supplies, after a customer sets up their account and selects the product they’ll want to be shipped when they run low.

The new set of tools is an extension to that earlier service, as it will allow the device makers to alert their customers they’re low on necessary supplies by way of Alexa’s skills.

This will work by way of a new set of inventory sensors, due to launch soon, in Amazon’s Smart Home Skill API. There are three different types of sensors to choose from, depending on the device’s needs.

DARTpic.png. CB452512254

The first to arrive sometime later this year is the Alexa.InventoryLevelSensor. This will address the needs of devices where the consumable product is stored internally — like the batteries in smart cameras or printer ink, for example.

Next year, two other sensors will launch. The Alexa.InventoryUsageSensor will work when the product is not stored internally, but the device can determine when a certain amount of consumable inventory is used. In this case, good examples would include a smart coffee pot, washing machine, or dishwasher.

The third, Alexa.InventoryLevelUsageSensor, can be used when the consumable product is stored internally, and the device can report on its usage rather than its current state. For example, a smart thermostat could report the fan time to let customers know it’s time to change the air filter. Or a vacuum cleaner could alert customers to replace a dust bag.

By using these APIs, Alexa can help the customers manage their household supplies, by letting them know they’re low or helping them to set up automatic re-orders in the Alexa app. If the customer chooses to set up smart re-ordering, that’s when the Dash Replenishment Service will kick in. Unlike Amazon’s “Subscribe & Save” shopping feature, these smart home supply re-orders will only be placed when the consumable item is running low.

The benefit of this design is that it can help nudge smart home device users to place orders — from Amazon, the company hopes, just by having Alexa remind them. And it can also work even if the customer doesn’t want to set up automatic re-ordering for some reason — perhaps because they shop for supplies locally or want to comparison shop online.

Amazon says August, Blink, Ring, Schlage, and Yale are already working on including inventory sensors to report battery levels from their skills, and Coway is working to report the usage of air filters.

In addition to helping their customers manage their household, the new feature will also enable smart home kill developers to establish recurring revenue streams associated with their devices. When a customer signs up for Dash Replenishment, Amazon pays out a one-time referral fee. And then as the re-orders come in, developers will earn a revenue share on all the orders placed — even if ordered manually following an Alexa notification. Of course, if the device maker is selling its own manufactured products, they’ll earn even more.

Amazon says all U.S. developers will be able to use the new inventory sensors soon.



from Amazon – TechCrunch https://techcrunch.com/2019/09/26/amazon-makes-it-easier-for-smart-home-devices-to-alert-customers-to-low-supply-levels/

A ratchet with leverage

That’s something worth building.

Electricity is a ratchet with leverage. Once communities have access to a little electricity, a solar lantern, say, they quickly discover that they want/need more electricity. The productivity increases create more income which gives them more money to buy more electricity. The leverage that this productivity and income give them (combined with the actual power at their disposal) creates a one-way route toward the future.

The same thinking applies to a personal career.

The first speech you’ll give will be difficult. The tenth one will be easier. Each speech, well-delivered, creates more demand for more speeches. Each speech given gives you more leverage to give better speeches. Better speeches create more demand…

This is the opposite of shoplifting. Shoplifting isn’t a ratchet. The system actually pushes back harder and harder the more you do it. And it has no leverage.

Some businesses work at scale because they’re ratchets (they cause motion in one direction) and they’re able to reinvest from that ratchet to create more leverage. Amazon is certainly the most shining example of this simple process.

But it can also work for the local university. A little learning creates demand for more learning. Useful degrees as a label for effort offer leverage to those that receive them, and the demand for more learning and more leverage gives the university resources to expand and do it even more.

When in doubt, look for the ratchet and look for leverage.

PS A new episode of my podcast Akimbo is out this week. I think it’s an episode worth checking out.

       


from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/607180388/0/sethsblog~A-ratchet-with-leverage/