Thursday, August 31, 2017
Twitch’s new extensions let streamers customize their channel, make money from Amazon sales
from Amazon – TechCrunch https://techcrunch.com/2017/08/31/twitchs-new-extensions-let-streamers-customize-their-channel-make-money-from-amazon-sales/?ncid=rss
DeepL schools other online translators with clever machine learning
from Microsoft – TechCrunch https://techcrunch.com/2017/08/29/deepl-schools-other-online-translators-with-clever-machine-learning/?ncid=rss
Microsoft’s new Mixer Create app lets you live stream games from your phone
from Microsoft – TechCrunch https://techcrunch.com/2017/08/31/microsofts-new-mixer-create-app-lets-you-live-stream-games-from-your-phone/?ncid=rss
Amazon’s noir fantasy series to lands Cara Delevingne in star role
from Amazon – TechCrunch https://techcrunch.com/2017/08/31/amazons-noir-fantasy-series-to-lands-cara-delevigne-in-star-role/?ncid=rss
AWS could pay a price for Amazon’s broader ambitions
from Amazon – TechCrunch https://techcrunch.com/2017/08/31/aws-could-pay-a-price-for-amazons-broader-ambitions/?ncid=rss
Amazon adds parental consent to Alexa skills aimed at children, launches first legal kids’ skills
from Amazon – TechCrunch https://techcrunch.com/2017/08/31/amazon-adds-parental-consent-to-alexa-skills-aimed-at-children-launches-first-legal-kids-skills/?ncid=rss
Wednesday, August 30, 2017
Crunch Report | Apple Might Be Getting Rid of the Home Button
from Amazon – TechCrunch https://techcrunch.com/2017/08/30/crunch-report-apple-might-be-getting-rid-of-the-home-button/?ncid=rss
Crunch Report | Apple Might Be Getting Rid of the Home Button
from Microsoft – TechCrunch https://techcrunch.com/2017/08/30/crunch-report-apple-might-be-getting-rid-of-the-home-button/?ncid=rss
Echo’s messaging service may add support for SMS texts from your own ‘Alexa number’
from Amazon – TechCrunch https://techcrunch.com/2017/08/30/echos-messaging-service-may-soon-support-sms-texts-from-your-own-alexa-number/?ncid=rss
Dropbox Paper gets document previews and some other small updates
from Microsoft – TechCrunch https://techcrunch.com/2017/08/30/dropbox-paper-gets-document-previews-and-some-other-small-updates/?ncid=rss
Amazon and Microsoft agree their voice assistants will talk (to each other)
from Amazon – TechCrunch https://techcrunch.com/2017/08/30/amazon-and-microsoft-agree-their-voice-assistants-will-talk-to-each-other/?ncid=rss
Fear of escalation
In any organization of more than two people, there's the opportunity to escalate a problem.
When the software doesn't work, or the customer is in a jam or something's going sideways, you can hand the problem up the chain. Escalation not only brings more horsepower to the problem, but it spreads the word within the organization. And, even better, it keeps you from losing the customer.
Here's the thing: at some point, organizations start training their people not to escalate. They fear staff will cry wolf, or they get tired of pitching in.
The moment this happens is the moment you begin to give up on your customers.
Either give your front line the power to fix things, on the spot, or encourage them to call for help when it's needed.
from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/452888026/0/sethsblog~Fear-of-escalation.html
Tuesday, August 29, 2017
And the Emmy goes to… Apple, DJI, Microsoft and Comcast (?! 💁)
from Microsoft – TechCrunch https://techcrunch.com/2017/08/29/and-the-emmy-goes-to-apple-dji-microsoft-and-comcast-%f0%9f%92%81/?ncid=rss
VMware Cloud is now live on AWS — and IT pros just did a little happy dance
from Amazon – TechCrunch https://techcrunch.com/2017/08/28/vmware-cloud-is-now-live-on-aws-and-it-pros-just-did-a-little-happy-dance/?ncid=rss
Microsoft’s ‘mixed reality’ headsets are a bit of a mixed bag
from Microsoft – TechCrunch https://techcrunch.com/2017/08/28/microsofts-mixed-reality-headsets-are-a-bit-of-a-mixed-bag/?ncid=rss
Skype’s new ‘Interviews’ feature lets you test candidates using a real-time code editor
from Microsoft – TechCrunch https://techcrunch.com/2017/08/29/skypes-new-interviews-feature-lets-you-test-candidates-using-a-real-time-code-editor/?ncid=rss
Original Echo is out of stock on Amazon, amid rumors of a refreshed device to challenge HomePod
from Amazon – TechCrunch https://techcrunch.com/2017/08/29/original-echo-is-out-of-stock-on-amazon-amid-rumors-of-a-refreshed-device-to-challenge-homepod/?ncid=rss
Watch this teaser for Amazon’s spooky new ‘Lore’ series
from Amazon – TechCrunch https://techcrunch.com/2017/08/29/watch-this-teaser-for-amazons-spooky-new-lore-series/?ncid=rss
You can now play your music across multiple Echo devices
from Amazon – TechCrunch https://techcrunch.com/2017/08/29/you-can-now-play-your-music-across-multiple-echo-devices/?ncid=rss
Ocado launches Alexa app for grocery shopping by voice
from Amazon – TechCrunch https://techcrunch.com/2017/08/29/ocado-launches-alexa-app-for-grocery-shopping-by-voice/?ncid=rss
"I got it!"
The secret of the fly ball is that you don't shout, "you've got it."
It's not up to us to assign who will catch it. If you can catch it, you call it.
The thing about responsibility is that it's most effectively taken, not given.
from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/451714034/0/sethsblog~I-got-it.html
Amazon slashes prices for its Music Unlimited service for students
from Amazon – TechCrunch https://techcrunch.com/2017/08/29/amazon-slashes-prices-for-its-music-unlimited-service-for-students/?ncid=rss
Monday, August 28, 2017
How Amazon’s Whole Foods compares to Walmart after today’s price cuts
from Amazon – TechCrunch https://techcrunch.com/2017/08/28/how-amazons-whole-foods-compares-to-walmart-after-todays-price-cuts/?ncid=rss
Here’s how much prices dropped at Whole Foods today
from Amazon – TechCrunch https://techcrunch.com/gallery/heres-how-much-prices-dropped-at-whole-foods-today/?ncid=rss
The (muted) impact Whole Foods may have on Amazon’s bottom line
from Amazon – TechCrunch https://techcrunch.com/2017/08/28/the-muted-impact-whole-foods-may-have-on-amazons-bottom-line/?ncid=rss