Friday, January 5, 2018

Your theory

Of course, you have one. We all do. A theory about everything.

You're waiting for 7:20 train into the city. Your theory is that every day, the train comes and brings you to work. Today, the train doesn't come. That's because it's Sunday, and the train doesn't run on the same schedule. Oh. So you've learned something, and now you have a new theory, which is that the train comes at 7:20 on weekdays only. And you'll keep working with that theory, and most of the time, it'll help you get what you want.

And you have a theory that putting a card into the ATM delivers money.

And you have a theory that smiling at a stranger increases the chances that you'll have a good interaction.

And on and on.

Many theories, proposals about what might work in the future.

We can fall into a few traps with our theories about humans:

  1. We can come to believe that they are ironclad guarantees, not merely our best guess about the future. 
  2. We can refuse to understand the mechanics behind a theory and instead accept the word of an authority figure. If we fail to do the math on our own, we lose agency and the ability to develop an even more nuanced understanding of how the world works.
  3. We can become superstitious, ignoring evidence that runs counter to our theory and instead doubling down on random causes and their unrelated effects.
  4. We can hesitate to verbalize our theories, afraid to share them with others, particularly those we deem as higher in authority or status.
  5. We can go to our jobs and do all four of these things at once. 

[PS The Marketing Seminar is accepting new signups right now.]

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/515179384/0/sethsblog~Your-theory.html

Thursday, January 4, 2018

Apple in good cheer over a billion-dollar Christmas and New Year on the App Store

 The week after Christmas is a lazy one, but the App Store was working overtime. Apple triumphantly announced today that the late holiday season brought in more than a billion dollars in purchases on its mobile marketplace. Read More

from Amazon – TechCrunch https://techcrunch.com/2018/01/04/apple-in-good-cheer-over-a-billion-dollar-christmas-and-new-years-on-the-app-store/?ncid=rss

This $319 thermostat has Cortana built-in

 Microsoft’s in a weird spot with Cortana. The company’s smart assistant is deployed on countless PCs, by way of Windows 10, but it’s constantly playing second fiddle to the likes of Alexa, Siri and Google Assistant. That’s in no small part because that the company hasn’t done a great job moving beyond the desktop and laptop to devices where voice control makes a… Read More

from Microsoft – TechCrunch https://techcrunch.com/2018/01/04/this-319-thermostat-has-cortana-built-in/?ncid=rss

Smart speakers top AR, VR and wearables to become fastest-growing consumer tech

 Amazon and Google were willing to lose money on smart speaker sales over the holidays by discounting their hardware in order to gain market share. The reason? Smart speakers are now the fastest-growing consumer technology – faster than any other recent consumer technology, including AR, VR or wearables, according to a new report today from Canalys, which pegs smart speaker shipments to… Read More

from Amazon – TechCrunch https://techcrunch.com/2018/01/04/smart-speakers-top-ar-vr-and-wearables-to-become-fastest-growing-consumer-tech/?ncid=rss

Amazon’s Alexa may eventually serve up ads

 It was only a matter of time, folks. According to a report from CNBC, Amazon is in talks with brands and advertisers to include ads on the Echo through via Alexa. The report says that Amazon is discussing these opportunities with Procter & Gamble and Clorox. We can’t say we’re surprised. Just as ads found their way to the newspaper, the radio, the television, the internet, and… Read More

from Amazon – TechCrunch https://techcrunch.com/2018/01/04/amazons-alexa-may-eventually-serve-up-ads/?ncid=rss

Now Alexa can help you microwave dinner

 Amazon wants to put Alexa in every room of your home — that much is clear. It’s the main reason the company offers the Echo in so many different form factors. The kitchen has been a key piece in that puzzle, but aside from some third-party refrigerators from companies like LG, Amazon hasn’t made too many inroad on that front. Starting this week, however, Alexa’s… Read More

from Amazon – TechCrunch https://techcrunch.com/2018/01/04/now-alexa-can-help-you-microwave-dinner/?ncid=rss

Why we don't have nice things

The creation of worthwhile work is a duet. The creator has to do her part, but so does the customer.

One of the best airport restaurants I've ever encountered breaks my first rule of airport eating. The sushi bar at gate 30 of Narita airport is a special place (though I wish they didn't serve tuna).

The rice is extraordinary. The nori is crisp. The service is efficient but friendly. They have wonderful vegan rolls, flavorful shiso, and yes, it's hard to believe but true: real wasabi, grated to order. My guess is that the very best sushi restaurant in your town doesn't serve real wasabi. But I digress.

When I was there a few months ago, I apologized to the entire staff. I apologized to them on behalf of every traveler (many, if not most, from my country) that was dredging this extraordinary product in soy sauce, bathing it from top to bottom in the style created to mask the flavor of generations-worth of mediocre, lazily-created sushi. The Japanese equivalent of putting ketchup on your food in a fine restaurant.

I could only imagine how much it hurt for the caring artisans to watch their creation get wrecked by diners too oblivious to see what had been created for them.

And one day, I'm guessing, a new layer of management will wonder why they even bother. So they'll cut a few corners and few will notice. The race to the bottom.

Every once in awhile, someone steps up and makes something better. Much better. When it happens, it's up to us to stand up and notice it. Which means buying it and consuming it with the very same care that it was created with.

Movies, writing, sushi, safety ladders, high-powered magnets, saxophones... it doesn't matter. Every creator that desires to fly higher needs an audience willing to cheer them on and go for the ride as well. That's our part of the deal.

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/514895992/0/sethsblog~Why-we-dont-have-nice-things.html