Friday, June 30, 2017

Deal-finding browser tool Honey now tracks Amazon price drops, offers hotel savings

 Since its launch several years ago, the deal-finding browser add-on Honey has grown its install base to 4.4 million users on Chrome, in addition to its smaller presence on Firefox and Safari. Initially conceived as an easier way to find savings by tracking sales and retailers’ promo codes, the company is now expanding its selection of online shopping tools to include an Amazon price… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/30/deal-finding-browser-tool-honey-now-tracks-amazon-price-drops-offers-hotel-savings/?ncid=rss

Two confusions

Those things you're bad at? You're not nearly as bad at them as you fear.

And those things you're great at? Probably not nearly as good as you hope.

We beat ourselves up a lot, but often focus on the wrong areas, avoiding the soft spots and doubling down on the places where we are well armored.

Mirrors are a fairly new invention. For millennia, we had little idea what we looked like. And only in the last two generations have people had any clue about what they sounded like. Today, even though we're surrounded by sound, video and light reflecting on us, not to mention comments and the social media maelstrom, we're still quite bad at self-judgment.

You're better than you think you are.

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/380966654/0/sethsblog~Two-confusions.html

Thursday, June 29, 2017

Crunch Report | Blue Apron IPO Has A Rocky Start

Crunch Report 6.29 Today’s Stories  Blue Apron IPO off to a rough start Microsoft confirms Cloudyn acquisition, sources say price is between $50M and $70M Instagram implements an AI system to fight mean and harassing comments Uber crosses the 5 billion trip milestone amid ongoing issues A brief history of the iPhone Credits Written and Hosted by: Anthony Ha Filmed by: Matthew Mauro Edited by: Joe… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/29/crunch-report-blue-apron-ipo-has-a-rocky-start/?ncid=rss

Adobe: Echo Dot now leads voice speaker sales

 In the nascent connected speaker market, consumers appear to be gravitating towards the more affordably priced Amazon’s Echo Dot, according to new e-commerce sales data released this morning by Adobe. However, Google’s decision to release its Echo competitor, Google Home, in November paid off well, the study found. During the 2016 holidays, Google Home was able to outsell both… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/29/adobe-echo-dot-now-leads-voice-speaker-sales/?ncid=rss

Microsoft confirms Cloudyn acquisition, sources say price is between $50m and $70m

 Back in April, we began we began hearing that Microsoft was in the process of buying Israeli cloud startup Cloudyn, a company that helps customers manage their cloud billing across multiple clouds. It’s taken a while to work through the terms, but today Microsoft finally made it official. Sources tell TechCrunch the price was between $50 million and $70 million. In a company blog… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/29/microsoft-finally-pulls-trigger-on-cloudyn-deal/?ncid=rss

Four ways to improve customer service

  1. Delegate it to your customers. Let them give feedback, good and bad, early and often.
  2. Delegate it to your managers. Build in close monitoring, training and feedback. Have them walk the floor, co-creating with their teams.
  3. Use technology. Monitor digital footprints, sales per square foot, visible customer actions.
  4. Create a culture where peers inspire peers, in which each employee acts like a leader, pushing the culture forward. People like us do things like this. People like us, care.

You've probably guessed that the most valuable one, the fourth, is also far and away the most difficult to create. Culture is a posture that lasts. It's corroded by shortcuts and by inattention, and fed by constant investment and care.

Big company or small, it doesn't matter. There are government agencies and tiny non-profits that have a culture of care and service. And then there are the rest...

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/379722832/0/sethsblog~Four-ways-to-improve-customer-service.html

Wednesday, June 28, 2017

Amazon’s 2017 Prime Day sale will be July 11th

 Amazon just announced its third annual Prime Day, the retailer’s answer to Black Friday that originally started to celebrate its 20th anniversary. While Amazon had previously said they would be doing a third year of Prime Day, this is the first time we’re getting the actual date and previews of some of the sales. Amazon is tempting Prime customers by saying there will be… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/28/amazons-2017-prime-day-sale-will-be-july-11th/?ncid=rss

In aftermath of Petya, congressman asks NSA to stop the attack if it knows how

Padlock over binary background. Today Democratic Congressman Ted Lieu of California wrote to the NSA in an appeal for the agency to do anything in its power to stop the spread of the global ransomware (or potentially just disguised as ransomware) attack that began yesterday. Lieu seeks to hold the NSA accountable for its leaked exploit, known as EternalBlue, which appears to have facilitated the malware’s spread.… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/28/ted-lieu-petya-notpetya-no-kill-switch/?ncid=rss

A look back at Amazon’s 1997 IPO

 Amid tech’s current rally, Seattle is enjoying the updraft. Amazon, one of the area’s two critical tech companies, is busy setting records. Shares of Amazon, the e-commerce and cloud computing leader, have busily risen, recently cresting the $1,000 per-share mark. That per-share price is up from Amazon’s 52-week low of $682 and change. Driving that valuation is continued… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/28/a-look-back-at-amazons-1997-ipo/?ncid=rss

Watch Microsoft Accelerator’s Tel Aviv demo day right here

 TechCrunch is pleased to offer Microsoft Accelerator’s Tel Aviv demo day event today at 6:30 p.m. local time, 8:30 a.m. PST. The Microsoft Accelerator is an immersive three- to six-month program aimed at helping entrepreneurs get through the challenges of building a company, finding customers and scaling to global markets. There are seven accelerators located around the world, from… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/28/watch-microsoft-accelerators-tel-aviv-demo-day-right-here/?ncid=rss

Amazon disputes claims that Echo Show’s Drop-In feature is a security risk

 Drop-In is a strange and mostly ill-advised feature. It’s a way of offering instant communication between Echo devices — essentially a phone call that doesn’t require the receiver to pick up in order to initiate. Hence, “dropping in.” Amazon introduced it with the new Show and is rolling it out to older Echo devices as a way of facilitating the new intercom feature… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/28/amazon-disputes-claims-that-echo-shows-drop-in-feature-is-a-security-risk/?ncid=rss

Creating discomfort

If you're seeking to create positive change in your community, it's almost certain you'll be creating discomfort as well.

Want to upgrade the local playground? It sounds like it will be universally embraced by parents and everyone who cares about kids. Except that you now bring up issues of money, of how much is enough, of safety. Change is uncomfortable.

It's way easier to talk about today's weather, or what you had for lunch.

Usually, when we're ready to launch something, we say, "this is going to help people, this is well crafted, I'm proud of it."

What's a lot more difficult (but useful) is to say all of that plus, "and this is going to make (some) people uncomfortable."

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/378494326/0/sethsblog~Creating-discomfort.html

Tuesday, June 27, 2017

Crunch Report | A bad day for cybersecurity

Today’s Stories A massive new ransomware attack is spreading around the globe Target’s next-day essentials delivery service opens to customers in pilot test Cloudflare launches app development platform, announces $100M investment fund Uber now lets you request a ride for someone else Credits Written and Hosted by: John Mannes Filmed by: Joe Zolnoski Edited by: Gregory… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/27/crunch-report-a-bad-day-for-cybersecurity/?ncid=rss

Box deepens partnership with Microsoft and turns its attention to AI and machine learning

Box and Microsoft logos When I spoke to Box CEO Aaron Levie last year at the Boxworks customer conference, I had to ask the obligatory machine learning question. Surely Box was of sufficient size with enough data running through its systems to take advantage of machine learning. All he would say was they were thinking about it. Today, the company announced a deepening relationship with Microsoft in which Box will… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/27/box-deepens-partnership-with-microsoft-and-turns-its-attention-to-ai-and-machine-learning/?ncid=rss

Microsoft looks to the cloud to make Windows 10 safer for enterprise users

 We already knew that the next version of Windows 10, the Fall Creators Update, will feature a large number of new tools for consumers. While it was always clear that business users would also get their fair share of updates, Microsoft remained pretty quiet about what those would look like. That’s changing this week, as the company today announced a number of new security features for… Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/27/microsoft-looks-to-the-cloud-to-make-windows-10-safer-for-enterprise-users/?ncid=rss

Worth reconsidering?

The status quo is powerful indeed. We add layers, patches and small improvisations, all to shore up something we don't want to reconsider.

If we had a clean sheet of paper, and could design something that actually worked, what would we do about:

  • Big-time college sports
  • School taxes based on location, and school spending based on income
  • Development costs, transparency and patents related to pharmaceuticals
  • The Electoral College and gerrymandering
  • Allocation of electromagnetic spectrum
  • Stagnant oligopolies
  • What's taxed and what's not
  • School curriculum
  • Online identity
  • Infrastructure priorities

The free market doesn't always do things as well as an enlightened institution can. And institutions often need our help to become more enlightened.

Sometimes, we need to take a deep breath and decide to do it again, better. 

       


from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/377425510/0/sethsblog~Worth-reconsidering.html

Monday, June 26, 2017

Instacart CMO Cheryl Law is no longer at the company

 Instacart CMO Cheryl Law is no longer at the company, Techcrunch has learned. Instacart confirmed the departure. We were tipped off about her departure a bit before the whole Amazon making a $13.7B bid for Whole Foods thing went down, but the company has now confirmed that she is no longer there. Law joined Instacart at the beginning of the year and was previously the CMO of… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/26/instacart-cmo-cheryl-law-is-no-longer-at-the-company/?ncid=rss

The Amazon Echo now doubles as a home intercom system

 Amazon will officially release the Show in a few days, but in the meantime, the company is introducing a long-awaited intercom feature for existing Echo devices. The addition uses Drop-In, a teleconferencing feature introduced on the Show that lets close friends and family members call into one another’s device with little warning. I really didn’t like the feature when I tested… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/06/26/the-amazon-echo-now-doubles-as-a-home-intercom-system/?ncid=rss

Facebook, Microsoft, YouTube and Twitter form Global Internet Forum to Counter Terrorism

 Today Facebook, Microsoft, YouTube and Twitter collectively announced a new partnership aimed at reducing the accessibility of internet services to terrorists. The new Global Internet Forum to Counter Terrorism adds structure to existing efforts by the companies to target and remove from major web platforms recruiting materials for terror groups. Read More

from Microsoft – TechCrunch https://techcrunch.com/2017/06/26/facebook-microsoft-youtube-and-twitter-form-global-internet-forum-to-counter-terrorism/?ncid=rss