Hearing happens when we’re able to recognize a sound.
Listening happens when we put in the effort to understand what it means.
It not only requires focus, but it also requires a commitment to encountering the experience, intent and emotion behind the words. And that commitment can be scary. Because if we’re exposed to that emotion and those ideas, we discover things we might be avoiding.
from Seth Godin's Blog on marketing, tribes and respect https://feeds.feedblitz.com/~/626353898/0/sethsblog~Listening-is-difficult/
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