The fact that we think the way we speak is normal is the first clue that empathy is quite difficult.
You might also notice how easy it is to notice people who are much worse at driving than you are--but that you almost never recognize someone who's driving better than you are.
from Seth Godin's Blog on marketing, tribes and respect http://feeds.feedblitz.com/~/532894614/0/sethsblog~Everyone-has-an-accent.html
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