With a $1.5M seed round, Eloquent Labs mixes AI and Mechanical Turk to fix customer service

 Keenon Werling would be the first to agree that conversational AI is regularly overhyped. So instead of taking the traditional approach and gloating about a glitzy new deeper learning algorithm to pitch his new venture Eloquent Labs, Werling instead opted to differentiate by optimizing something far more low-tech, people. The startup’s special sauce is embracing a mix of AI,… Read More

from Amazon – TechCrunch https://techcrunch.com/2017/01/19/with-a-1-5m-seed-round-eloquent-labs-mixes-ai-and-mechanical-turk-to-fix-customer-service/?ncid=rss