We’ve been hearing all artificial intelligence, all the time from the Customer Relationship Management (CRM) industry over the last several weeks. Microsoft is the latest to trumpet its AI capabilities for sales people with the general availability of Dynamics 365 coming on November 1st. Microsoft announced last summer that it was going to be combining its ERP and CRM into a unified… Read More
from Microsoft – TechCrunch https://techcrunch.com/2016/10/11/microsoft-announces-ga-of-dynamics-365-with-some-ai-features/?ncid=rss
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